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July 2024 by Tom Kubic
After reading some of the NEGATIVE reviews I've concluded the fault most often lies with the customer. I've banked here for eight years and have never had a bad experience. I rarely have to wait long even if I'm the sixth or seventh customer in line. Often I've been in without another customer and have the pleasure of being greeted immediately. The latest was this week and Vanessa greeted so quickly that I had to look around to see who it was. I've read reviews in a number of states and many get unfair reviews so incoming customers ,consider the source .
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June 2024 by Jeffrey Starr
Rude customer service. I’ve been a client for over ten years and they couldn’t be bothered with exchanging $50 bills for $100 bills. Pathetic.
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July 2023 by L Ya
The Sandy blonde haired guy working today was a complete douche to my husband and son when they were coming into try to do business. He needs to reassess his manners and attitude quickly. Thanks for nothing prick.
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December 2022 by liz Fernandez
This branch is the worst customer services from management to tellers. I rather drive a few more minutes to an other branches where I feel more welcomed. This branch is very unprofessional and doesn’t values Wells Fargo customers.
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November 2022 by Dae Life
I had the best experience here. The banker Kimberlee was amazing, professional and helpful. I showed up without an appointment because another bank told me they couldn't help me that day. They seemed busy but took the time to help me open an account, explain everything and set up my online banking. You guys are the best!
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August 2022 by KC CHISOLM
7 years ago I opened a secured card account with Wells Fargo in order to improve my credit. This was the first place I looked to and now it has done nothing except negatively impact my credit. 7 years later. I got the secured card with $300 and 5 years later after maintaining excellent on time payments and kept my balance at or below 30% of my available $300 credit, I was approved for one of their credit cards. I maintained my excellent on time payments. My credit score had improved dramatically as I was working on it in various ways. I have been extremely conscious of all of my credit-making decisions because ultimately my credit score improving was my goal. I just received a letter that said Well Fargo closed my credit card account and could not reveal all of the decisions in the process. Some of the things that they put were low payments to balance, not true. I have a zero balance and have always made my payments on or before the due date. Higher limit than available again, Not true. I am at zero balance and have never exceeded my limit. Too many open credit accounts again, Not true and low credit score. Not true. My credit has dramatically improved. However, with Wells Fargo's decision to drop a great customer, they have in turn negatively impacted my credit, which is counterproductive for the entire reason I got involved with this company. I have a lot of feelings about this because for 7 years I have worked on my credit and maintained a positive side of all of my accounts. Now for absolutely no reason they are deciding to be the only negative impact I have on my credit report when they are the ones that I initially trusted to start my credit repair process. Do not trust them.
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October 2021 by Austin Bridi
We’ve been banking with this Wells Fargo for a few years now. The service the past few months has really gone down hill. We used to walk into the door and be greeted by all the bankers and tellers as they all knew us by name and always asked how business was going. The new manager is not very friendly or professional, majority of the staff quit or was fired.. there is only 2 we know now out of the 6 many had been working there for a while and did an amazing job. They are understaffed almost every time you go in there usually only one teller working.. and have to wait forever!! You need appointments to do the simplest things or even to speak with a banker. We own a large company and are consistently making deposits. The service here has really gone down the drain.. it’s very unfortunate as we enjoy walking into the bank and seeing everyone and reacting with them building a relationship. You can tell the staff is being over worked and unappreciated. New tellers are in there every month and you can tell they don’t look very happy. This is a management issue that seems to be on going. Thank you -Austin
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October 2021 by Sammy
Sooooooo slow every single time i go.
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August 2021 by Nikki Mcnaughton
Sooooo slow !!!!!
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August 2021 by Keniia LG
This bank is very good. I recommend it. For me, it is very important that they speak Spanish and perhaps not only for me. For many people it is also important. The service is very good. They are very friendly and look for a way to help you. Your account can be very safe in this site?
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June 2021 by Hilah Brown
Usually very pleasant staff. Whoever the branch manager is on the floor today is very rude. I am only in the bank to make business transactions as an employee for a local business. I was informed I would not be allowed to make my regular deposit. When I asked why the manager told me that ALL the deposits I’ve made (which are daily) since November were accepted in error. I tried to tell her I didn’t understand and she was EXTREMELY rude to me and MOCKED my question to my face. I work in customer service every day and this is NO WAY to treat a customer. Wells Fargo should seriously reconsider her position as a manager for this branch.
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December 2020 by Bery Barrera
I feel discriminated because I speak Spanish they scheduled me with a Spanish banker. I was just there to open an account. Showed up early there were 5 bankers only was was helping a customer. I asked if by any chance they could help me earlier and instead of offering for me to wait and see if one of their appointments didn’t show so they could help me earlier they told me to call another branch or reschedule. I was not offered to wait till my appointment with the Spanish banker time nor wait to see if they might be able to help me earlier.
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October 2020 by Greg Williams
Love the service. Great people working there!
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January 2020 by Mike Hudson
called to check closing times .......... got shunted around by an automated system and NO answersSo ...checked the on line times ...said closes at 5pm....drove all the way there and found it CLOSED !!!!!!
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January 2020 by David Hackett
Greatest Bank with the Best Tellers ever!!!
