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October 2022 by Joan Farese
Great experience at Grayco in Bluffton, SC the other morning! Jeff could not of been more helpful and went out of his way to help me.. I never experienced this level of service any where before! I rarely write reviews but Jeff deserves a huge thank you!! He's a great example of what customer service should be!!!
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October 2021 by Cindy Ross
We purchased a deck railing. Once it arrived we decided the design would need to be changed, resulting in a change in materials. We were not allowed to exchange, we had to purchase the new parts and wait a "few days" for our refund. Additionally there would be a restocking fee. The restocking fee turned out to be 25% ($340). The "few days" to get our refund turned into 3 weeks. Several phone calls, emails were not answered. When we presented in person they blamed us for changing the design. Horrible customer service. Will not do business with this establishment again. Highly recommend Espy Lumber for your building material needs.
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April 2021 by Luke Stephenson
Went to get info on Andersen Windows. They are the folks to see. They were very helpful. Definitely subject matter experts.
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January 2021 by Ron Jacobsen
Delivered a load of hardee board to them.fast unloading.friendly people. Nice buisness.
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December 2020 by marcus graham
Delivered to them very helpful and friendly staff
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September 2020 by Smooth Operator
Poor customer service. I agree with Glen.... both staff members were disinterested in helping and neither was busy. Unfortunately, they are the only ones that carry what I need, so I must return. If possible, make the extra trip to Espy.... they are extremely helpful.
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September 2020 by Glen Carnrick
Our contractor sent my wife and me in to see about 2 sets of French doors with in-laid glass. The counter attendant seemed disinterested but did explain that they did not have anyone working in that department right now, but if I left my name, my contractor name and my phone number, a manager would call me. Well, it has been more than two weeks and no one has called. When I reported this to my contractor, he indicated that he had heard similar complaints of poor service and attitude from some of his other customers. My wife and I went to ESPY Lumber. They were FANTASTIC!!
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March 2020 by Alonzo W.
Good customer service
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January 2020 by Juan Nava
Good you can find any building materials
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January 2020 by Daniel Monzon
number one
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October 2019 by Anthony Sapienza II
Won’t pick up the phone or they’ll hang up during Norma business hours.
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July 2019 by Michelle Choate
I'm with Linda. Saw 4 employees, two staring at their phones and one using a computer, another walking around. In 15 minutes, we were not greeted or offered help of any kind. We were the only customers there.
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April 2019 by Frida Patricio
Great customer service! All team is very helpful
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March 2019 by Colton Zywick
Very nice and helpful people. Well maintained and clean.
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August 2018 by Jennifer Irvine
Easy to get what you need. Someone always there to help you when you need something.
