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May 2024 by Rosa Alvarado
Good service employees were very nice and helped resolve the issue right away!
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May 2024 by Sobie Zuniga
From beginning to end they were great. Paul was straight forwarded with the questions we asked. He let us know they would keep us informed and they did. Carlos also kept us informed with updates as the repair progressed. They even had our truck ready four days earlier than expected. Very friendly crew overall. These guys deserve a raise for being top notch.Sincerely,Mr. & Mr. Robert Zuniga
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April 2024 by Gary Pagel
Dispatch told me that the glass technition was coming anc they never did. Terrible service. I will not do business with them ever. I got a call from Chris the regional VP who addressed the issue internally and assured me that he fixed the issue with his staff. He offered to fix my windshield at no charge and offered to make the issue right by me. Thanks Chris. ?
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January 2024 by BRODERICK WEAVER
They did a great job on our 2019 passport. Communication was great
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January 2024 by stephen curran
Quik perfect repairs
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December 2023 by Lisa Ochmanowicz
I am an immigrant from China, now a U.S. citizen residing in Bluffton. Although my English skills are a work in progress, dealing with car repairs and insurance matters post-accident in the United States was an overwhelming challenge.The warm reception at the front desk immediately put me at ease. The staff patiently explained everything, even assisting with renting a car. Language and cultural differences made insurance dealings a headache, but Carlos Lemus stepped in as a guiding light. With care and patience, he navigated the complexities, making calls and ensuring I understood each step. His friendly demeanor and reassuring words erased my anxieties.In the face of adversity, life presented me with an unexpected blessing – a top-notch repair shop and a team of genuinely warm and friendly individuals. With my car in their capable hands, I am eagerly anticipating its perfect restoration.Merry Christmas and Happy New Year!
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December 2023 by George Harrison
July 2023 excellent repair done day ahead of Promised. Very friendly professionalfront desk staff.November 2023 Stopped in for estimate for bumper repair…Rude unprofessionalattitude at front counter. Made it clear I was “BOTHERING them”.Paul Blatt - please explain.
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November 2023 by Ashleigh Ski
Hit a deer, called to see when I could get my vehicle in as we are military and here temporarily. My car was in and out within about a week/ week and half. They were prompt and I did arrive with a few concerns, Carlos fixed those and I was on my way. Very professional and friendly! Would highly recommend in the future! Appreciate the quick turnaround and friendly staff!Services: Painting
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July 2023 by Ginger Kennedy
The staff were professional and wonderfully helpful in guiding me through a process foreign to me. The work was done quickly and cleanly. Thank you Dave and crew. I hope I don't need you again, but if I am in another accident I know where I'll go!Services: Painting
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July 2023 by Sarah Winter
Awesome service!!!!!!!!! The car almost looks like the day we got!!!!!! Great repair job and the they cleaned it!! Highly recommend
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July 2023 by R D.
This place does a fantastic job these other people that are posting these reviews and complaining they ain't nothing but whiny freaking babies
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July 2023 by Margaret
I would rate them negative 5 stars if possible.Car hit by deer in early Dec. It took weeks to get an estimate, over 4.5 months to get in, and 2 months after the repairs were "finished." I'm still dealing with repairs that were not completed correctly. Parts falling off, problem with paint job, loose parts only partially secured, loose parts banging against tires, etc. Twice on return trips, I asked them to check everything they did to ensure there were no additional problems, and they assured me they did. Yet I keep findings they left parts off, dirt under the paint, dents not removed and damage they caused when removing and reinstalling parts which were not damaged before they worked on the car.I have never had to return to any repair shop for completed repairs before this. There's no quality control at this shop.My insurance company has approved another repair shop to make the repairs Gerber didn't make, repair the additional damage done by Gerber, to redo the the poor quality repairs done by Gerber and replace parts Gerber lost or threw away instead reinstalling.When I gave up on Gerber the car was in much worse condition than when it went in.I recommend no one ever take a car here. They have no idea what they doing and zero quality control.Services: Painting
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July 2023 by Charles King
They did a great job repairing our vehicle and they our the nicest people, very customer oriented. A pleasure to deal with for something that can be very trying.
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June 2023 by Rob King Jr
The assistant was great and it was very easy to drop off vehicle.
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May 2023 by James Klyzcek
Did a great job
