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March 2024 by Gabrielle Morell
The material for the bed and dressers are TERRIBLE. My dresser broke in less than a year after paying a couple hundred dollars for it. The bed has held together but is not very sturdy. We have spent thousands here- and are very disappointed.
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March 2024 by danielle boyd
Anthony was Fantastic! He was patient and very knowledgeable. Would totally recommend him and Ashley store
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March 2024 by Carol Malazita
Anthony Floyd was my sales assistant. He greeted me, listened to my needs, and showed me the furniture I needed. He was professional without being stiff, informative without being pushy, and friendly without being too much. Thank you, Anthony, for helping me buy what I was looking for.
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February 2024 by Barbara Swanson
Anthony was very friendly, courteous and helpful. I would recommend him to anyone who asked. Depending on how things go with my order I will shop there again.
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February 2024 by Jordan Meadows
Paid in full for a couch over 13 weeks ago. Was told 6 weeks for delivery but could be as long as 10 weeks (post 10 weeks you can get a full refund). From week 8, I called once a week for an update and never received a clear answer for delivery. This past weekend, we were told it still hasn’t shipped to arrive at the warehouse. So I Called today to cancel my order and I’m still waiting for a call back to complete the cancellation and be refunded.Overall my sales representative was amazing, however the execution to get the couchhas been very disappointing.
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February 2024 by bob helm
Anthony Floyd was very helpful and not someone who stalked us when we first visited knowing it would be some time before we were ready to purchase. On our return to the store, he was very patient and helpful-even remembering what we were looking for and he showed us a new arrival which we purchased. The delivery came in before we expected, and Scott and Vic were great when they delivered our items! Highly recommend and love the nautical extras throughout the store, several of which are now in our new home!
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February 2024 by Mary-Kate Turgeon
Thank you James for your help on picking out a new couch and answering all our questions! Great customer service and super friendly!
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February 2024 by Alfredo Certeza
Excellent Location and helpful staff. Shout out to Anthony Floyd !!!!
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February 2024 by Amir Everett
Very helpful and professional staff.
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January 2024 by Ashley Cadrin
I had a wonderful experience at the Bluffton store thanks to my "furniture soulmate" Heather Kudlo. She was lovely and knowledgable but NOT pushy. I didn't know what I wanted and she graciously guided me through the pillow and mattress purchasing process. With so many options, I felt overwhelmed. She made the process much easier and asked me the right questions to know which mattresses would be best for my husband and I. I was so grateful she made the process so much more enjoyable and I will definitely be returning to purchase more furniture when I know Heather is available. You need more Heathers in all your stores!
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December 2023 by Samantha Dreboty
My husband and I came here for a new sectional and we had the pleasure of being assisted by James! He was so patient and kind with us as we went through every possible option! I truly appreciated his help from start to finish, if you need anything from Ashley's go see him!! You will not be disappointed!
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December 2023 by Concetta Graves
I had the pleasure to work with Alicia on my way into the store as my sales person Heather was out of town that day. She helped me with my questions and walking me through the store showing me what would work with my taste and style.Then I came back in the next day to place my order with Heather who came in on her day off to make the sale for me before sale ended. She again walked me through the store and we put a living room together that would work for me and what I needed. This young lady went above and beyond to make the sale work for me. She put several finance plans together as what was advertised wasn’t going to work for me financially. But she came back with alternatives so I could get the living room I wanted.I was most grateful!!The service from the showroom to delivery was an epitome of customer service. With texts, calls and emails letting me know about my order, when it would arrive and a delivery man an his helper that were kind , considerate respectful and thorough making sure everything was set up to my liking before they left.I couldn’t be happier with my choice in furniture stores. Ashley goes above and beyond in service to accommodate the client in exceptional customer service. Thank you Heather for a great experience buying my first living room set!!
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December 2023 by Valerie
James and Austin are great! I will never get my furniture from anywhere else. James was extremely attentive and kept showing us every option available making sure we left happy. Highly recommend for your furniture needs!!
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October 2023 by Kelly Cameron
James Terrill was a great help when my friend purchased a love seat and accent chair. Also took home that day beautiful glass lamps to go with her new set. And don’t forget to ask for a military discount, they honor those who serve with 10% off total purchase.
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August 2023 by Roger Lidgren
This store delivers, from all.poinys of views.Proffesional, fast and salen are really welcoming and no high pressure sales. I do not like being attacked by sales like a used car sales person. Went int there a couple of times before we bought a sofa, Welcomed everytime.
