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June 2024 by Rebecca McKee
The absolute worst experience. Paid extra for home setup and delivery and the furniture arrived damaged. It has been three weeks without resolution or replacement of the damaged furniture. Customer service has been extremely unhelpful.
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May 2024 by Mary Jo
I never enjoyed purchasing furniture until yesterday at Ashley Furniture in Okatie,SC thanks to my salesperson, Alicia. I am not exaggerating when I say Alicia made buying a bedroom set ENJOYABLE AND FUN!!!! She was so kind and professional without being pushy. She didn't hurry me and made me feel at ease. Alicia showed me many options and invited me to "try out" any bed. Thank you, Ashley furniture, for having such an awesome employee!!! I will definitely return as a customer thanks to Alicia!!
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April 2024 by ashley burleson
Heather is the best! This is the second couch she has helped us purchase, among other Ashley furniture we have ? Always a pleasure working with her. Delivery team was very fast and efficient.
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April 2024 by Gabby Frame
Anthony was a great help!
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April 2024 by Beth Wilkinson
Alex Walker was phenomenal! I am a picky person with unique taste and personal opinions on furniture. She could not have been more patient, knowledgeable and helpful. She welcomed my particular requests and provided very helpful suggestions to lead us to excellent furniture for our home. We went with living room help in mind but were so impressed with Alex Walker, we were eager to knock out the bedroom too! Can’t wait to return for a few more odds and ends, but will always request Alex Walker each and every time.
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March 2024 by Gabrielle Morell
The material for the bed and dressers are TERRIBLE. My dresser broke in less than a year after paying a couple hundred dollars for it. The bed has held together but is not very sturdy. We have spent thousands here- and are very disappointed.
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March 2024 by danielle boyd
Anthony was Fantastic! He was patient and very knowledgeable. Would totally recommend him and Ashley store
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March 2024 by Carol Malazita
Anthony Floyd was my sales assistant. He greeted me, listened to my needs, and showed me the furniture I needed. He was professional without being stiff, informative without being pushy, and friendly without being too much. Thank you, Anthony, for helping me buy what I was looking for.
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February 2024 by Barbara Swanson
Anthony was very friendly, courteous and helpful. I would recommend him to anyone who asked. Depending on how things go with my order I will shop there again.
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February 2024 by Jordan Meadows
Paid in full for a couch over 13 weeks ago. Was told 6 weeks for delivery but could be as long as 10 weeks (post 10 weeks you can get a full refund). From week 8, I called once a week for an update and never received a clear answer for delivery. This past weekend, we were told it still hasn’t shipped to arrive at the warehouse. So I Called today to cancel my order and I’m still waiting for a call back to complete the cancellation and be refunded.Overall my sales representative was amazing, however the execution to get the couchhas been very disappointing.
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February 2024 by bob helm
Anthony Floyd was very helpful and not someone who stalked us when we first visited knowing it would be some time before we were ready to purchase. On our return to the store, he was very patient and helpful-even remembering what we were looking for and he showed us a new arrival which we purchased. The delivery came in before we expected, and Scott and Vic were great when they delivered our items! Highly recommend and love the nautical extras throughout the store, several of which are now in our new home!
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February 2024 by Mary-Kate Turgeon
Thank you James for your help on picking out a new couch and answering all our questions! Great customer service and super friendly!
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February 2024 by Alfredo Certeza
Excellent Location and helpful staff. Shout out to Anthony Floyd !!!!
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February 2024 by Amir Everett
Very helpful and professional staff.
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January 2024 by Ashley Cadrin
I had a wonderful experience at the Bluffton store thanks to my "furniture soulmate" Heather Kudlo. She was lovely and knowledgable but NOT pushy. I didn't know what I wanted and she graciously guided me through the pillow and mattress purchasing process. With so many options, I felt overwhelmed. She made the process much easier and asked me the right questions to know which mattresses would be best for my husband and I. I was so grateful she made the process so much more enjoyable and I will definitely be returning to purchase more furniture when I know Heather is available. You need more Heathers in all your stores!
