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November 2023 by Madison Hogan
Ben was very helpful and had knowledge of the area which helped us pick the best place to fix our car. He was very patient and answered all questions we had. I would highly recommend this service, and I would specifically recommend Ben.Service: Car towing
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September 2023 by Gary F.
These guys are amazing! I was having trouble with the Ford Chassis on my motorhome (still under warranty). I called every Ford truck center in eastern GA and SC. None of them would work on a motorhome. Out of frustration I looked for independent repair shops. I found Diesel man in the afternoon. They told me they had no problem with a motorhome, and got me in first thing the next morning. They greeted me with hot, fresh biscuits (with jam). Then 2 of them spent 2 hours with us going through the entire chassis. They took care of the issue. Total charge - $219! Though I didn't need it, they have every kind of tow truck you can imagine, including a low boy that allows them to carry a big rig on the highway and still fit under the overpasses. They told me their towing services are "very expensive." Ask how much it will be before you book them, that way you have a choice to try a cheaper one and it isn't a shock when you see the bill.
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July 2023 by Amy Mumpower
They were first company we called for help. Was quoted over $400. Called two other places and they each quoted $75. I’m all for free enterprise and such but ?
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February 2023 by Sandi Gokey
Fuel filter change. 447.50. . 1 flat rate hour to change filters and 1/2 hour for paperwork. $75 diagnosis fee. Total $337.50 labor charge. Plus partsThe tech didn’t know what he was doing. He changed the filters but didn’t wait to fill them with fuel. The motor was air bound. He sprayed himself with fuel and then said he never saw such a thing. The motor wouldn’t start for hours. We finally called our tech in CT And he told us what to do. Upon finally leaving, the check engine light was on. We went back in and we were told we had to pay another diagnosis fee ($75). The service writer came out and cleared the code but it’s back on today. They threatened to impound the motorhome because we complained about the price.$87.50 to write up a simple bill. This is a hidden charge with no estimate that I will be contacting the BBB and the state department of South Carolina
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November 2022 by Patrick Rogers
Diesel Man helped us out of a major jam last week when one of our farm trailers slid into a ditch well after dark. This could have been a dangerous situation with the road blocked but Diesel Man’s wrecker showed up promptly and took control. The wrecker operator was calm, courteous, skilled and most importantly safe as he was able to extract the trailer from the ditch. He took great care to make sure our equipment wasn’t damaged during the process and had us back on the road within thirty minutes of arrival. While you hope to never be in a position to need a wrecker, when you do need one it’s nice to know Diesel Man’s crew is on call and ready to assist.
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August 2022 by Trevor Thibault
Our class A motorhome had a break failure while on our way back from Myrtle Beach to Ontario, Canada. After being stranded in a gas station parking lot on a Saturday in Aynor, SC, for 14 hours trying to find a repair facility, no thanks to our roadside assistance provider, we thought we had found one and the Diesel Man was dispatched to tow us to said facility. When the tow operator arrived, we were cautioned that said facility was somewhat suspect so upon further research we opted not to use that facility and thank god we didn't. That's another story. The tow operator made a call and the Diesel Man repair facility in Florence agreed to do the repair so off went. The guys at the shop were very professional and accommodating. A couple of days later after a full brake line replacement, we were on on our way. Made it home 900+ miles safe and sound. I am super thankful to all of this folks and would highly recommend.Service: Special vehicle towing
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August 2022 by Sherri Kee
After our RVs motor blew up this was the only company that would help us. Kelly, the dispatcher was awesome and could not have asked for any better customer service. Dan, the wrecker operator, knew exactly what he was doing. He took very good care of our RV and us. 5 Stars across the board.Service: Special vehicle towing
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October 2021 by Brigette Barr
I am on the first leg of a two day trip and our turbo blew off. the clamp went bad. (stripped) We stopped in and they were polite, and friendly. they were super busy as the phones were ringing like crazy...lol they stopped and helped us and were able to sell us a clamp we needed. Thanks for having what we needed. I would recommend this business for some heavy duty trucking needs.
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July 2021 by Ken Dodson Jr.
Can't say enough good things about this Facility! From the top to the bottom, the Gentleman here personified the Get er done attitude. No job to big no job to small. Focused on getting the driver back on the road so everyone can get home and speak of the accomplishments. From the mechanic to the driver! Unlike John Lennon watching the wheels go round. They want to keep the wheels go around. Gas Monkey Garage has nothing on them. A total team effort. Thanks Gentleman for keeping me rolling! And that would be the Dillon Location.
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July 2021 by Lisa Qualls
We was headed to the beach and our brakes on our motor home went out. We went to 3 other places and no one had time. We called Diesel Man and they said they would work us in. Thanks to them we were able to get to our reservation. It was in a timely manner, fixed the problem and at a great price. Thank you Diesel Man Truck Center.
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June 2021 by Aaron Parker (Hollywood Hitmen)
Had a blowout on the RV. It was the rear dually and the rim bent. Towed my rig with care and got me back on the road within 24 hrs. I was worried this was going to be extremely expensive for 2 new tires, a rim and a tow. Probably the most reasonable repair ive ever paid. Really happy with this business and is now my go to for all issues with my Motorhome.Services: Special vehicle towing
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April 2021 by Pete Joyce
We broke down on I95,traveling from Florida to Massachusetts, we contacted roadside assistance. They said that help was on the way, diesel man truck center should arrive in about an hour. The driver did arrive in a little under an hour. The driver( Alex) was excellent. He made sure we were ok. He loaded up our car and transported us and our vehicle to the closest dealer, about an hour away. He helped us get our luggage from the car, stayed with us until we had all the dealer paperwork done. Alex then offered to bring us to a motel. Great car was taken in transporting our car, the truck was comfortable and the driver was outstanding. If you are ever in the Florence S.C. Area and need any help on the road, contact Diesel Man Truck Center. You well be in good hands.Thank you for outstanding service!Service: Special vehicle towing
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April 2021 by Sam Hall Sr.
Very professional, alot different from the towing crew that tried to tow my vehicle the day before and didn't even tow it after I waited all day for them to come get it said they needed a wrecker, couldn't get it with a roll back . Thanks to the tow man, I didnt know his name, that came and picked up our suv today thanks goes to him and to your company. Thanks to you all.Service: Car towing
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February 2021 by Mark Rodonis
I was on a journey from FL to North Carolina and our rental suddenly had an issue and needed to be pulled over to the side of the highway in the middle of nowhere. I believe it was on I-74 on the way to Wilmington. It was 9pm on a Saturday night and very cold outside. I told my brother that we would likely be there all evening and to get comfortable. DieselMan was out there in an hour and the gentlemen who tended to us, Jason, fixed our problem there on the spot. His demeanor and real concern to help us reminded me that there are good people still in this world. It was amazing because he turned a somewhat scary moment into a positive experience. Wonderful when that happens. Thank you Jason and thank you DieselMan.
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January 2021 by Alex Thomas
The driver was very friendly and got us hooked up and moving along quickly. The downside is we were charged $375 to be towed 1.6 miles. I couldn't beleive the price.