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January 2024 by Kora Peters
The RUDEST people on the planet that buy and sell STOLEN cars! They’re non existent on the Better Business Bureau website even as a unaccredited business! AVOID THIS PLACE LIKE THE PLAGUE! Well, you know NOW sugar and yet you’re an unwilling to work with me when I have offered to buy my own vehicle back bless your heart! You guys would rather scream at me and threaten me because that’s really professional! You’re not even on the Better Business Bureau website as a credited or unaccredited. I can see why! Also, I hope the man that you refused to do business with because he was wearing a skirt and lipstick sues the hell out of you for discrimination!
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November 2023 by Caleb Moreno
Rude customer service by a guy named Kevin. Came in to check out some parts for a truck and he told me he wanted cash since I offered to pay online money sending through our convo on the phone. Once I arrived he didn’t even give me the chance to talk with him and Tell him that I got cash for him since that’s what he wanted. Instead he walked away and declined me purchasing anything. Rude customer service wouldn’t recommend, very unprofessional and gives a bad look for the company.
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February 2023 by D Mock
Mr Kevin O'Brien and vertex tires did a wonderful job for me I couldn't ask for a better mechanic he's a great one he looks out for me and does the best work in town
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October 2022 by Todd Hopwood
I stopped in to get my tires checked because of a low pressure reading. The office staff wouldn’t let me borrow a pressure gauge and nobody was available to help me. Not the hospitality one expects from a small business. Edit: The gauge in my wife’s car was sticking and not giving an accurate reading. The shop around the corner was very busy but helped us immediately. One tire showed a little lower than recommended so a little free air from the local shop fixed the warning light problem. It took less than five minutes to resolve thanks to another helpful shop. I have since replaced the faulty pressure gauge. The owners response to a negative review speaks volumes.Response from the owner:So you're a grown man that doesn't have your own tire pressure gauge? I'm a one-man operation with a secretary. Want me to move in to the building and live here 24/7 just to take care of your personal needs? Because it sounds like you cant handle the word no. Probably have a whole shelf full of participation trophies don't youThere isn't a shop around that will loan you their equipment. 1 mile from either end of us are gas stations with air pumps. Don't blame me for your failures as a man.
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October 2022 by ashley Castillo
Our car wad towed here after an accident. The lady in the office (I forget her name) she was very pleasant and helpful
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November 2021 by Riccos Painting & Drywall
Stokes Toyota mess up my alignment couple weeks ago, but kevin got my truck straight again I’m so happy this is my shop from now on!
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January 2021 by Joshua Snyder
Trustworthy shop, will be back if anything else goes wrong with my car.
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November 2020 by dana peterson
I am recanting my bad review. I was charged fairly. My apologies.
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September 2020 by Perry Allmond
Vertex does all my car maintenance. They are very honest and all work is completed promptly and on time. If you want an honest and capable experience go to Vertex. You want have to worry about being over charged or second class work.
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September 2020 by Honalee Silverstein
Always fast and easy to make appointments with, but the women answering the phones can be a little rude sometimes.
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September 2020 by Joey Brunn
If you need your car serviced and serviced right the first time and would like to not be over charged look no further than Vertex’s expert services. I have all my vehicles serviced here and I can always except that my car and bank account will be in proper order.
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July 2020 by rudypatudy cc
Do not even deserve one star!! The women working at the office is probably the MOST UNPROFESSIONAL person I have ever spoken to, not only to me but also to the towing company who came to pick my car up from them! This woman at vertex was so rude to the point that the first towing company REFUSED to go back and my insurance had to find a SECOND towing company to agree to go get my car! Such a DISQUSTING human being.
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June 2020 by Ronica H.M
I highly recommend this business!! The customer service is great and the quality of work is AMAZING !! They’ve worked on 3 of my vehicles. I wish I could give more than 5 stars!
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May 2020 by Sammy
Brought my car in for an alignment, they had it done and put two really good used tires on for a very fair price and they had it done the same day. I had other issues with my car that they pointed out but did not try to upsale me what so ever. Definitely would recommend to anyone.
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April 2020 by Janetha White
I had my A/C compressor replaced here a few weeks ago and the staff was so helpful. Mr Ed was very professional and explained to me everything that was wrong. Will be coming back for all future car care.
