PetSmart is a leading pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of a variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the wide selection of products and the convenience of shopping online with options for quick in-store pickup within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The grooming services receive mixed reviews. Several customers praise the groomers for their patience and skill, noting positive experiences and well-maintained, calm pets afterward. One customer was particularly happy with a groomer named Stacy. However, some concerns have been raised regarding the interaction with young puppies, with one customer uncomfortable with how staff interacted physically with their young pup, feeling it crossed a line. As a result, they plan to avoid bringing their puppy back until it is older. Store cleanliness and product availability vary by location. While some customers find PetSmart stores in South Carolina to be clean and well-stocked, others mention that their local stores are often out of stock of essential items and not as clean, prompting them to travel further for better service. Overall, PetSmart is known for its extensive pet product range and services, though individual experiences with staff and store conditions can differ.
Great prices plus monthly deal and pet treat awards.
June 2024
Great food for the price. Service is excellent and the food is very authentic
April 2024
We have pugs that are very picky. The groomers have always been wonderful to our dogs. They like going to Petsmart in Beaufort SC. Thank you for always being so kind to our pets!
