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May 2024 by Catherine Quackenbush
Always pleasant and pleased with repairs etc
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April 2024 by Twana Hays
Becky was very helpful and courteous. I had several items to be repaired. By the time she finished taking my information the other assistant had my watch battery replaced and my necklace unknotted. I was very pleased with the pleasant and professional attitude of both ladies. I look forward to seeing the results of my ring and two pins being repaired.
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April 2024 by Joe Jon Bryant
Our son was shopping for engagement rings and we wanted to shop local. Modern Jewelers was our first stop and we are glad we walked in that afternoon! Chase and the team were great to work with as my son had a preference of having his vision designed for him and an amazing ring created. And that is what happened! The team stayed in contact throughout the process and it was created and delivered in just a few weeks! The price was very fair given the intricate design and stones selected. We were thankful for the patience they had while explaining to him the process, differences in stones, craftmanship involved, timeframes, etc. We wholeheartedly recommend Modern Jewelers to anyone seeking quality and service while looking for that special something. Oh, and she said YES and is thrilled with her ring!
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March 2024 by Lynn Garrett
They were very informative and professional when it came to handling my jewelry!!!
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January 2024 by Mike Masters
I highly recommend this establishment for watch repair
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January 2024 by Brian Lazenby
Modern Jewelers is my go-to for anything jewelry related. Prices are competitive and their customer service is outstanding!
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December 2023 by Joseph Prevuznak
Chase and all of the staff at Modern Jewelers were fabulous to work with. They always kept me in the loop on timing of my product, and asked all the question to make it a seamless process. Highly recommend this business
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December 2023 by Linda Kelly
We visit this business annually when in the area, and the employees are always very friendly and professional.
I recently placed an order by phone and was treated just as I have been when in the store. Thank you for your professionalism.
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December 2023 by Michael H.
The prime example of what it means to say "the best customer service". My wife and I lived in Beaufort, SC for about 2 years while stationed in the area. In that time, we ended up visiting Modern Jewelers on various occasions and ultimately decided to upgrade my wife's original ring to something...well, more. After some browsing, my love chose this beautiful option. Sadly, however, we experience a lot of stone issues with the ring over the months after we purchased. It seemed that despite my wife's love for her new ring, we would always experience some issue with it. Time and time again we would need to bring it back to Modern for a repair or replacement. After our most recent issue, we just couldn't deal with this on-going issue. My wife reached out to Chase, an associate with Modern, to express her sincere disappointment with the rings quality. Without skipping a beat, without trying to make even one excuse, Chase showcased just how committed he and the team were at correcting the issue. They quickly remedied the ring, and went even further by upgrading many of the stones within the original band. My wife and I eventually relocated out of the state and were forced to wait on the rings return via mail. Well, it is finally back and looks more stunning than ever before. The quality of this band is supreme and we are beyond words at the professionalism and dedicated demonstrated by Modern Jewelers. The value of this ring and the memories we have invested with it will remain within our family forever. Modern Jewelers is a leader in quality assurance and customer service. We will trust them with our future business with ease. Highly recommend with the highest of confidence.
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October 2023 by Kristen Scott
They were really attentive and thorough and willing to handle all of my questions!
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October 2023 by Gary Kubic
Best staff, great selection, we have been loyal customers each year since 2004, see you guys this November, Christmas is near.
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September 2023 by David Rodriguez
Repaired my gold rope chain. Looks great, fair jewelry repair prices.
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July 2023 by Jacob Vonharten
Staff was so kind and helpful!
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June 2023 by William Spearman
Wonderful personal experience!
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June 2023 by julia corner
This is the best jeweler in town, hands down!!