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February 2024 by Alan Holley
3 time consecutive vehicle buyer from Herlong Cheverolet, with Cliff Kneece being the salesman. My last three truck purchases from Herlong have all been quality experiences. Cliff is never pushy & keeps everything transparent. I spoke with Brooke as well & she is on top of her game with answers to every question I had. Thanks Herlong & staff for another pleasurable vehicle buying experience.
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January 2024 by Steven Humphries
Cassidy was my Salesperson. So friendly and helpful while shopping for a new truck making sure we were getting all of our questions answered. We love Cassidy. Truly a home atmosphere. Sales Manager Matt was great in helping us get the truck we needed at a fair price. Everyone was so friendly and made us feel so welcome. No hard pressure sales. Was a great experience. Thank you Herlong Chevy for welcoming us to the Herlong Family. We will certainly be recommending Herlong Chevy to all our friends.
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January 2024 by Belton Caughman
Great experience.. we have been doing business with Herlong Chevrolet for many years and will continue. Cliff Kneece is THE BEST!!! He always treats his customers like family... very warm, engaging, and friendly, and he knows his stuff. Purchasing our new vehicle was smooth and trouble-free from start to finish!
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January 2024 by Sue Smith
Cassidy was great, I would have liked for the finance person to have gone through line by line what was being financed. I had specifically said I did not want the extended warranty/service contract yet when I got home and reviewed paperwork it was included. I called next morning and they said it was too late to redo the finance contract. It was an additional $4300 added to the loan that I did not want.
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January 2024 by Bob B
I visited the Service Department this morning as my new Silverado was acting up. They immediately diagnosed the issue and had a technician work on it. I sat in the nice waiting area for about 1 hour until the repair was made. This place is great and customer service is obviously a priority. I will be back! 5 Stars!
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January 2024 by Amber Mistisshen
DO NOT EVER PURCHASE A VEHICLE FROM HERLONG CHEVROLET IN BATESBURG!I bought a car from them in June, told them a week later there was something wrong. I was told to bring my car in for a check, so I did & repeatedly was told nothing was wrong. FINALLY after 2 months they determined the transmission was bad - awfully funny that it took so long & passed the return window. Soooo now IT IS DECEMBER & they finally get a transmission in after having my car for FOUR FREAKING MONTHS.I have gone up there multiple times, called numerous times & continuously got the run around. I am a generally calm and understanding person, today they have pushed me to my limit - I have asked for my money back twice now and they TRIED TO SELL ME ANOTHER MORE EXPENSIVE VEHICLE ??Be warned, they are shady & will continuously gaslight you.
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January 2024 by Jens Metts
Travis in Service, he is the kind young man that greats you. It is nice when he is there and he remembers names. He can answer any questions about out GM vehicles we have.Yall should be proud you have a great young man working for yall.
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December 2023 by Brit Summers
Beware of allowing this dealership to retain your tag!Sold a car back in March to this dealership, and come December, we're pulled over for a routine traffic stop only to discover my husband's license had been suspended SINCE JUNE. Fortunately, the officer was understanding and let us go after we switched seats (though a different scenario with another cop could have led to legal complications and fees).Upon visiting the DMV the next day, we learned that Herndon Chevrolet hadn't turned in the tag until September (6 months after the sell) causing the DMV to reveal the license suspension from back in June. Shockingly, we hadn't received any notice from the DMV, and we had no clue about the suspension.Even though we offered to take the tag on the day of the car sale, and the sales rep assured us they would handle it, they delayed, resulting in a suspended license. The DMV expressed that this handling was highly irregular and not the standard procedure. This unethical and poor practice, especially considering the dealership's proximity to a DMV, has left us with a significant inconvenience. Due to this ordeal, I won't be engaging in any future business with this dealership.
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November 2023 by Stephanie C.
The buying and trading in process here was amazing! Mr. Cliff was amazing to work with from the beginning to end! I really appreciated that there was no pressure at all during the process too. Brooke and Mr. Cliff were amazing to work with. I can't imagine going anywhere else to buy a car in the future.
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November 2023 by Brady Bolin
Awesome experience buying a truck from these guys! Tabitha sold me my most recent truck and I COULD NOT speak more highly of her. She was extremely patient and made the entire buying process as painless as possible!!!!!
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November 2023 by Bobby Jordan
We drove from Murrells Inlet,SC to buy our vehicle.. we enjoyed working with Cassidy and Brooke had our paperwork ready when we arrived. Straight forward transaction with no surprises or pressure. Batesburg-Leesville is really nice town and countryside, peach farms, etc. we enjoyed our day!
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September 2023 by John Schill
Courteous, professional service with no pressure! It was an real pleasure to work with Cassidy and Cody on the recent purchase of our new (used) truck. The entire experience was outstanding!
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September 2023 by Penny Hite
Recently bought a used truck , I made them an offer they called me back and accepted the offer . I got a call back within 30 mins and they said the paper work was ready. I arrived at the dealership the paperwork was ready to be signed. I was in and out the door in 30 mins. It was the best experience buying a vehicle that I ever had.Thank you Cassidy for all you did
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September 2023 by Andrew Clark
We had an amazing car buying experience. Rochelle and everyone we interacted with were very friendly and helped us leave with a new ride!!! Will definitely return when the time comes to purchase another vehicle.
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September 2023 by Cheryl Burgess
Thank you so much for the patience and commitment from Cliff in helping me find my replacement vehicle. The courtesy, professionalism, and friendship was outstanding. This was my second purchase from Cliff and Herlong and probably not my last