-
November 2023 by Nick Mazyck
JUST DON'T GO!!!Took my car in for a oil leak Took him three days to start lied and said he replaced a value gasket that was already replaced then charged me an exorbitant amount to replace a 6.00 part from where the leak actual was waa charged 65 to clean oil off still had hella oil on the car when i got it back from not to mention another another part needed to be replaced that was messed up when I got my car back VERY DISAPPOINTED WITH THE SERVICE I RECEIVED!!!
-
November 2023 by Tara Young
Untrustworthy, wouldn’t trust Zach with a go cart. Would give zero stars if I could.
-
October 2023 by David Benkoski
Zach and Zach are the best in the area hands down. I brought my tires for my truck to them and they handled the install no problem. Everyone else in town would not work on them but these guys handled it like pros. Could not say enough good things about the experience. I went without an appointment and they were slammed busy. They still got my job done same day!!! Thx Coastal Automotive team…
-
September 2023 by Andrew luciano
Finding an honest mechanic can feel like discovering a hidden gem, and my experience with Coastal Automotive was truly exceptional. I had a concerning issue with my car's transmission, and I turned to this mechanic for guidance.Instead of trying to make a quick buck by suggesting costly repairs, this mechanic gave me an honest assessment. They took the time to thoroughly inspect my car and explain the situation to me. To my surprise, they advised against fixing the transmission and recommended that I sell the car instead.Their honesty was a breath of fresh air in an industry where trust can sometimes be hard to come by. This mechanic prioritized my best interests over their own profits, which is truly commendable. Their transparency and integrity left a lasting impression on me.Thanks to their advice, I was able to make an informed decision about my car and avoid sinking money into repairs that might not have been worthwhile. It's rare to encounter a mechanic who genuinely cares about their customers' well-being, and I'm grateful to have found one.This honest mechanic's recommendation to sell my car instead of fixing the transmission was a testament to their integrity and dedication to customer satisfaction. They've earned my trust and respect, and I would wholeheartedly recommend their services to anyone in need of automotive expertise.
-
July 2023 by IRIDICLES ROMINIUS
These guys do a great job and are very reasonable. They will work with you, and if you know, cars/trucks will let you bring your own parts if they are performance or specialty parts. Zach and the crew are always honest and get the work done quickly. They have always done everything I have asked on my Jeep.
-
July 2023 by That D.
very poor got a alignment from them two months ago and started hearing a poping sounds coming from the front went to a new shop and was told my control arm was hand tight
-
June 2023 by James Gardner
Zack and the guys always take great care of us. Excellent choice for your car repair needs.
-
May 2023 by Gretta Hug
We were leaving Charleston in a rental car and hit something in the road. Flat tire and it wouldn’t hold air. They got us back on the road quickly with a used tire due to a split in the sidewall. So grateful for their kindness to a couple of frustrated travelers!!
-
April 2023 by Latasha Washington
I took my car toget a some work done... my A/C unit was working fine now all of sudden nothing is working....I told Zack on the intital call I had to disconnect my battery because of another issue not related to why the car was there...obviously him and his other co workers wasn't listening....Zack said the fuse box was damaged when someone jacked my car up... funny because it was working before I sent my car to them... He was vert rude.. I will not be returning as a customer . They referred me to Charleston Auto Electric..because they referred me I won't be going. It's probably a setup to try milk money..... TIRED OF DISHONEST PEOPLE..
-
March 2023 by Reese Reynolds
I don't even know where to start. My wife decided to"road school" our 5 kids for 2 months. We live in Denver and she had been traveling across the south visiting historical sites in our older class C motorhome (a dually). She had a blowout and literally nobody would help her. She called and called tire shop after tire shop, mechanic after mechanic and literally nobody seemed to care. It was becoming a dire situation when the coastal guys happened to drive by and see her plight. They stopped and recognized that it was the valve stems on both tires that had been incorrectly installed. They took both wheels back to their shop, repaired them, and brought them back to her, charged nothing. Just good Samaritans. Man what a world this would be if there were more folks like these guys. I wish I lived closer because knowing the kind of people that are means everything when choosing an auto shop. All the best guys, and thanks again.
-
March 2023 by Scott Kinney
Took the car in because it was acting up. They told us it was one thing, they fixed it. Next day it did the same thing, took it back...they fixed something else and said it was fixed. Both times paid for the repairs. The car did the same thing, took it to another mechanic and he fixed it in half the time, half the cost and we haven't had an issues since. This is not the first time this has happened to us at this garage.Service: General repairs & maintenance
-
March 2023 by Joe M.
I had the worst experience. They charged me for parts that were never put in my vehicle. Ended up taking them to small claims court. They had to pay me back but what a headache. I hope no one else has to go through this.
-
February 2023 by Jason Matthews
Zach was great to deal and they got our car fixed in a timely manner thanks coastal for getting us taken care of.Service: Auto maintenance
-
January 2023 by Gordon Small
Had front brakes done, including replacing rotors, by Coastal Automotive in September. In October a hard line broke because they forgot to bolt a bracket back onto the steering knuckle. They towed it in and replaced the line. Same line broken in December because they still didn't bolt the bracket back on.Only use Coastal Automotive if you enjoy the chance of dying....Service: Brakes
-
September 2022 by Megan Dovell
Tow truck driver cut me off in traffic on Monday, 09/26, around 8:55pm headed North on 17. Didn’t use his blinker and barely missed me, only because I slammed on brakes. I honked the horn to say “hey, there’s a car in your blind spot where you’re getting over!”, but he kept going. Kind of sounded like he honked back at me but it was hard to tell, I will admit I stayed on the horn a little too long, it’s a bad habit of mine. Nevertheless, he was driving recklessly and kept weaving in and out of traffic. I saw in other reviews where reckless driving by your truck drivers was reported, and a reputable company would take care of a repeat offender like that, especially one that relies on drivers trusting you to carry their vehicles on those trucks.
