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January 2024 by Jim Wetterman
The Facility in my city is Clean, new and well lighted. The Isles are little narrow but navigable, hand carts sometimes hard to locate when in use, They have increased however the number of carts. I had minor difficulties getting through the gate and into the building initially, but this was probably due to my lack of technology using WiFi. I paid for the whole month, I moved out within first 8 days. I thought I should have gotten a rebate for the unused portion of this month. After discussing with the Management, they did work with me on a resolution. This company advertises they appreciate your business and after discussing my situation and their resolution, I would rent from StoreEase Company again. Thanks Mark Anderson for all of your help in this matter.
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January 2024 by Robert Shuffler
Wanted to say a special thanks to Mia and all that helped with my move in. My situation was trying to say the least. They went above and beyond to help
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December 2023 by Jeff Vaughn
Very nice and helpful. Highly recommend. Mia was patient and answered all of my questions.
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December 2023 by Tracy
It was a little freaky at first standing in front of a screen to talk to someone on how to use the new system. My guy, Sparks, was amazing! He came up on the screen and put me at ease and was so friendly and patient with me. So the name..Store ease, fits very well! But Sparks is the man!! Thanks so much!
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November 2023 by Phillip Patterson
Rent continues to increase even though this place has no staff even physically at the location. For what reason? The “smart locks” they force customers to use are on a monthly subscription which is a total ripoff. I’d rather use a key than pay monthly for a lock that provides no additional security. Units used to be kept clean until StoreEase took over but now it’s filthy inside and the parking lot is covered in trash. You’re also sucked into paying them for “insurance” unless you take them a copy of your own. As if I need to insure my holiday decorations…… Ridiculous. For the price just do yourself a favor and buy a storage shed for outside your home. It’s cheaper per month and you’ll actually own it.
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September 2023 by Patrick Racey
Anna helped me resolve an issue, helped me change units, all issues were on me. She fixed them on the spot. She was awesome. StoreEase is great to work with, really service oriented. All that is needed is a cell phone
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September 2023 by Dorothy Mattison
Very patience with me. Very knowledgeable. Walked me through the set up process. He was easy to follow. Thank you Greg. Customer service was on point.
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September 2023 by angela hudgens
Super friendly nice and cold inside need more rolling carts to help their tenants.
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September 2023 by Stephanie Frame
Someone took my stuff out my unit. They sent me an email saying it was successfully cleared out but it was not removed by me. Police report.
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September 2023 by Plush Makeup & Beauty Lounge
Great experience! Greg was awesome and so helpful and professional!
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August 2023 by Preston Amanda
Very pleased and satisfied with the women I talked to setting up my storage! Anna and Courtney were very professional and made my experience fantastic. Their smiles and comfort made it great ! Glad I chose your facility
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July 2023 by Kelli McLeod
Very clean. Climate controlled. Friendly staff.
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July 2023 by Toni Smith
I was very impressed with the storage unit that I have rented and the assistant manager Trinity she went above and beyond to assure that I was aware of everything that I needed.
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July 2023 by Daffna Rogers
Trinity was awesome!!! Building is very clean. She is doing a great job.
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May 2023 by Nanette Kalman
The storage is very clean, looks brand new. Customer service is very helpful!
