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January 2024 by Angela Dixon
Service was great. The team took care of my vehicle and I did not feel like they were trying to sell me on something that I did not need. Will definitely go back
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December 2023 by Leah Conover
I have been going to Jiffy Lube for the last 15-16 years in another state. (Arizona)The service I received there was fabulous! I trusted them completely and always felt I got my money’s worth. They went above and beyond.My experience this past week at the Jiffy Lube on Pearman Dairy road was less than adequate. I felt taken advantage of. They were ‘out’ of everything and pushed expensive products and services. Very disappointing!!Normally the guys at Jiffy Lube would check everything and explain fully. They would top off my fluids including coolant. Here they wanted to charge me for topping off the coolant. Seriously?? Especially when I had to pay $89 for oil… insane.When I got home and popped the hood to add my own coolant, the cap was not replaced on my wiper fluid. Poor job all around. Sadly I will never go to a Jiffy Lube again
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December 2023 by James Thomas
The Good.....great products, convenient. The Bad....they checked my lights, I know I had one out in front as well as one in the back......never mentioned it. The younger guy with the red beard was arguing with the Tech underneath changing the oil in the vehicle next to me. That's a no no , keep it private. During my oil change three different individuals offered me the same extra services.......need to have one person interacting with the customer. I took them up on the air filter and as I was about to say yes to the headlight cleaning they ushered me out to let another vehicle in behind me , I hadn't even paid yet and there was no line ...one car with empty bays available. Slow down....take care of one customer at a time this would have been a five star review except for the negative I mentioned.
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December 2023 by Amber Bridwell
I love the staff here always so friendly and willing to answer any questions I have. They are also super fast. The only place I go for my oil changes.
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December 2023 by Marc R
The pricing of the cabin air y’all wanted to charge me 47.00 for it , iam so glad you didn’t have it in stock. Because I went to the auto parts store I trade with and only paid 24.00 for it. I can’t imagine how much I over paid for the engine air filter. I can only trust you put in the oil I asked for.
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November 2023 by gail davis
This will be my choice of patrons for my oil changes! Great customer service and a very courteous group. All were very attentive to my needs and explained everything before starting to change my oil. Overall rating "Loved it"!Service: Oil change
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October 2023 by Pamla Skelton
All the employees were busy with my vehicle or other clients. I didn't see any dead weight or slow-pokes. The service ?Manager?" told me about an unfortunate situation with my oil pan plug and gave me options to correct it. I will call tomorrow to get the cost of these options in black and white. I was highly impressed by the condition of your bathroom. Neat, clean and stocked-it did not look like many mechanical service bathrooms I've seen. Everyone was pleasant and respectful and took every precaution to keep my vehicle clean with the plastic coverings on the seat and steering wheel. Your prices were in line with other oil change places I've visited. I will be back.Services: Tires
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October 2023 by Fahtmah Coker
Just got an oil change here. They honored my coupon & were exceptionally kind. Thank you for the work you do.Service: Oil change
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September 2023 by Kim Carson
I received phenomenal customer service from these guys!!! I recommend you go see them today!!!! I love seeing people who actually love there job!!!!
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September 2023 by Chris M. Crosby
Best service I've had at a Jiffy Lube! Usually just sit and wait on them to finish the oil change. This time was, "Can we vac your interior? Did we check your this, your that?" Lol very thorough! Top notch!
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September 2023 by POLLY PAUL
Jiffy Lube was the 3rd place I went to because nobody else had the right oil for my car. They technicians were awesome, very thorough, helpful and professional. Great service!Service: Oil change
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September 2023 by Terri Marchbanks
I’m grateful that my service was done with such efficiency. I had to do an Uber inspection and it was quick but thorough. Great customer service.
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August 2023 by Annette Beard
Honest workers! A few days ago, I thought I had put some money in the console; but when I went to get it, I could not find it. As the technician went to vacuum the driver’s area, he found the money and put it on the area near the shifter. Soon as I got in and sat down, I saw the money. I went to the technicians to see if one of them had dropped the money. They told me it was mine, and was there when a technician started to vacuum. The techician found the money. A few minutes later, is when I remember not being able to find the money in the console. I am thankful for the honest technicians. This is why I have used this location for my oil changes instead of going somewhere else for over fifteen years or longer. I trust this company!Service: Oil change
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August 2023 by Annette
Honest workers! A few days ago, I thought I had put some money in the console; but when I went to get it, I could not find it. As the technician went to vacuum the driver’s area, he found the money and put it on the area near the shifter. Soon as I got in and sat down, I saw the money. I went to the technicians to see if one of them had dropped the money. They told me it was mine, and was there when a technician started to vacuum. The techician found the money. A few minutes later, is when I remember not being able to find the money in the console. I am thankful for the honest technicians. This is why I have used this location for my oil changes instead of going somewhere else for over fifteen years or longer. I trust this company!Service: Oil change
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July 2023 by STEVE DOTY
This business does Uber and Lyft inspections. Since I work for both ride share companies I needed two forms filled out. Mind you only one inspection was performed. However Jiffy Lube charged me double because two identical inspection forms were completed. This was my first time going here. Lots of other auto service companies provide this inspection but always only charge the customer for one inspection fee. Needless to say I WILL NOT BE A RETURN CUSTOMER.