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February 2024 by Karen Herrington
The guy at the counter does an excellent job. However the one that did my car didn't cover my floors or seats. My floor was covered in grease. Other than that everything was good.
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February 2024 by john henderson
Desi and James are very professional and friendly. I highly recommend this Firestone service center
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February 2024 by Becky Ligon
Professionalism. Quick. Good work. Reasonable prices.
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February 2024 by Billy Arvia
Fast, friendly, honest and reasonably priced.I received same day service with no appointment.I was helped by Jay who is great.Chatted with Desi who is always pleasant and helpful.I was called and told my caliper was locked and would probably need replacing along with rotors and discs (Brakes were trashed and I knew it). I gave my approval and received a call shortly after saying the technician was able to free up the caliper and it was fine. MANY places would have just gone ahead and replaced it so they could charge more.There were a couple of discounts applied that I wasn't even aware of. I would never have known.I used my Firestone credit card which gives me 6 months interest free.
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February 2024 by Clairissa Hansen
went early on a Saturday morning to have a leaky tire fixed, one person having a service done and they told me it would be a 4 hour wait
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January 2024 by Abby D.
Brought them my car with a flat tire and they told me it wasn't flat. told me it was fine and to drive it back home. It was not fine and now i have a flat tire again. horrible
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December 2023 by lynn hollingsworth
Excellent service as always by Desi, Scott & Brandon. The entire process was easy from checking in with Dawn to checking out with Kyle. We have trusted our vehicles with this team for years. Highly recommend!EACH employee provides excellent customer service!
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November 2023 by Ashley Clayton
Desi and his team are always such a great help to me and my family and all of our cars. I can always count on this team and store to fit me in and take care of me the same day and if not the same day the first thing the next day! I am surely a regular!
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October 2023 by Michael Shepard
Recently discovered I was charged for a service not completed. It has been a year but a part swap they did never worked correctly so I just changed it again myself over the weekend. The original part on the car still had all the oem match marking and hadn't been replaced by Firestone as I was charged. Highly disappointing
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September 2023 by Christopher Powell
Customer service is top notch . We were stuck on the side of the Hwy with a flat. Called about 10 places to see if they had our tire size . No one did . Called Firestone and they got us in right away and were able to change all four tires within an hour or two. Although we are in Hartwell , it’s well worth the drive to Anderson !
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August 2023 by Michael H
Went in for a alignment as you can see. It is not aligned properly as you can see from the picture. Your steering wheel is not supposed to be slightly right in order to go forward. I went up there two times today trying to get them to understand that it is not done properly. they basically refused to listen to me I would definitely not recommend using this place at all. Now I’m gonna have to go spend more money to correct their problem. Did someone say lawsuit?
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August 2023 by Becky Larabee
We’ve always gone to get our oil changed here. After our last oil change we realized our windshield wiper fluid was completely out and they hadn’t topped it off. We didn’t mind much but when we went to fill it up we realized our coolant and brake fluid was also really low. So the last couple times we’ve gone they hadn’t checked, much less topped these off. Glad we were able to notice before it got too bad! The website says fluid checks and top offs are included in oil changes so really disappointed they didn’t even bother to check the last time we went, possibly the last few times.Service: Oil change
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August 2023 by Michael Waldsmith
No longer "complete" auto care. In the past I would've given 5 stars but not today. Used to be able to get anything done here. Now they won't work on an oil leak.
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July 2023 by Nikki C.
I thought the days of ripping off females was over, but not here!! My AC was blowing hot air so I took it into Firestone in Anderson SC and after 2 hours they called to say I would need a whole new compressor, dryer, and valves at a cost of $1500. I didn't get it fixed and took it to another trusted mechanic that fixed it for less than 10$ plus I bought a freon recharge can. It was the valve stem that was broke. Just a $10 valve stem!! They were going to rip me off and they KNEW what the problem was!
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July 2023 by Harry Stanley
Firestone is such a helpful, friendly store. The counter staff as well as technicians get your tire needs handled quickly.