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April 2024 by terryll johnson
I just ate lunch for here, the food was good ??. I got the 5 piece boneless wings and fried pickles.
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April 2024 by Brint Boatwright
Didn't complete the order. Drive thru took too long. Food was good.
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April 2024 by Tobias Phillips
Did not get all of my order. Went inside to show that I didn't get all of my order. Showed guy my receipt, and he ordered what was missing. Waited 15 mins. The guy came back from bathroom and asked if I was still waiting for my cheese bites. Watched order after order of cheese bites go out the door. Told him I waited long enough and was leaving. Didn't give me my money back. Worst customer service I have ever witnessed.
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April 2024 by Brandi Brown
This is absolutely the worst Zaxbys in the CSRA. I usually avoid at all costs but tonight I wanted Zaxbys and this one was the closest and I hadn’t been in awhile so I thought I’d give them another chance. Every single time I come here I get the same thing. My wings are ALWAYS half tossed in sauce and I’m mostly eating a dry boneless wing and I ALWAYS ask for extra seasoning on the fries (even the extra seasoning is a normal amount at this store) and 9/10 I don’t get the extra seasoning. Tonight’s dinner tasted horrible. Like unseasoned, dry nothing. Also don’t get me started on the chicken bacon ranch fries…. That’s mostly dry fries with chicken pieces thrown on top, maybe 3 small pieces of bacon, and MAYBE a small sprinkle of cheese. Horrible. My kids even complain about it.
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April 2024 by Jena W
The new building is beautiful and spacious. Food is always good.
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April 2024 by Dominique O'Neal
Always have to wait forever for your food after you’ve placed an online order. Then your order is always wrong. They never have ketchup or cup holders.
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March 2024 by Kendra Eady
The food was hot and fresh, and love the BOGO reward.
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March 2024 by Chasity Schmidt
Food was not hot. Customer service was amazing. In and out quickly.
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March 2024 by Jackie Beylotte
Mom ordered take out. She asked for loaded fries and got a zax snack meal.
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March 2024 by eyetms2u
Salad is definitely a good option here!
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February 2024 by LeiLani Wilkey
Nice friendly and clean plus great food!!❤️
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February 2024 by Marian Marie
As soon as I pulled up in the drive thru this lady Rachel with glasses came out of Zaxby’s and was screaming at the guy taking my order which was very rude and I wanted to leave right away but other people were behind me. Now I drove in the line to the pick up window and Rachel threw me my food and when I asked for another cookie ? because I had already specified that when my order was taken. She Huffed and she puffed and started saying she is the only one working in the front …. Please get this lunatic out of Zaxby’s! She needs mental help. She is making you guys look bad.
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February 2024 by Shaquana Jordan
It’s the absolute best of the best Zaxby’s is where it’s at .All day Everyday !!!! Excellent drive through service , Excellent customer service and that is what it takes to enjoy a perfect meal! Great people skills , this facility is caring all around I love it and y’all will too!!!!!
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December 2023 by Bria Adams
Terrible customer service and my order is never right. Always forgetting things when it is clearly written on the receipt. Spent $50 on food and didn’t have 1 sauce with my meals. Won’t be back.
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December 2023 by Jairus Clyde
I don’t know if you guys have a hearing problem or just plain incompetent but I clearly asked for BBQ. Where’s my wings? I only see chicken tenders coated in buffalo sauce. Why touch the tenders??? This the second time I’ve had a horrible experience with this