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March 2024 by Thomas W.
Poor service. rude staff..they are always closed for some reason..the last time I went to pick up a prescription..there was a sign on the window..closed due to emergency.
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February 2024 by Crystal Johnson
This location needs serious attention from upper management, not store level. Possibly a changeover in staff is needed. Clearly, due to all the other reviews, their customer service skills is simply lacking. Two days ago, I went to pharmacy to pick up my called in meds around 530pm. There were 10 frustrating customers already in front of me complaining checkout was extremely slow. My turn comes, and they don't have all my meds ready. Said they were backed up and it might be two hours or even next morning before I could pick up. Next day, I called in going to see if they were ready. I had not received notification. I was on hold 1 hr, 24 minutes. Started off as 3 people ahead of me, then I was next in line. I was hold as I finally drove to the pharmacy. It was 4:24pm. They were closed at 4pm with a note on the window. No one bothered to pick up the phone since I was next in line. Frustrated, I left to go to another pharmacy. They told me they couldn't fill with my insurance rates it Walgreens had it "holding" in pending insurance status. I called Walgreens back and got a rude person on the phone. I simply asked if another open Walgreens could release my order and she said 'I dunno". So in order to not wait another day, I went to a small home town pharmacy with excellent customer service and paid out of pocket to get my meds. Cheers to Hibbett's Pharmacy in New Ellenton. It's now the 3rd day, and I have still yet to receive a notification from Walgreens. Something is going on with this store and it needs to get fixed!!!
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February 2024 by Warren Pinksaw
They lie. They can do things like the 28 day rule that's south carolina law. Yet no, they can do emergency refills and that's a no on inhalers and important meds. They lie and say you have to directly be in date no 48 hrs is law so they don't even follow the law. This is the worst walgreens I have seen in my life. They make up stuff. Tell you it's ready you go and they tell you to come back you do then they tell you they can't do it . So you waste hours they lie non stop. Horrible le and should be fired .
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February 2024 by Tobias Phillips
Can never get my prescription right. I have to get my doctor to call each month to get 30 days instead of 6 day worth. Once there is a mistake in their system, its like groundhog day all over again. Reliving the mistake over and over. Can't call because you get tired of being hung up on. Horrible customer service. Going elsewhere.
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February 2024 by Cali News Dude
Walgreens for the most part in my opinion has been a good store. unfortunately this location isn't a good one. Manager Tony wasn't the greeting type, or as helpful as a manager should be. I kept asking for a (confirmation) number when dropping my package off for FedEx his answer was we don't have printing paper take a picture of (tracking number) smh! Never new both were the same... The staff from Walgreens wasn't professional to greet or be helpful.
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February 2024 by Terry Kitchings
Had an appt at clinic. Waited 25 minutes after arriving and checking in. There were no other patients waiting. No contact from staff. I left.
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February 2024 by Ron Jon
Worst place of business I've ever delt with. Drop of prescriptions 48 hrs ago and they still don't haven't got them ready. We call and are on hold for 30 mins then they hang up. I broke my ankle and I am in alot of pain. Leaving this review but I. Pretty sure they don't care. Base off of thr other reviews
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February 2024 by Nick DeRoller
PITA. I used to play this game where I would call them, then after 15 minutes I would get in my car and start driving there while still on hold. About 45 minutes after calling, most of the time I would get to the counter before they pick up.Also, never count on your script getting filled on the same day, no matter how early it's filled or how urgent it is. And if you want to call them to tell them it's urgent, see above.This isn't an employee issue. If it's like this no matter the day or time (and it is), then is a management issue.It's one thing to make me wait a day or more for meds. But when it's my kid, that's when I've had enough.We just moved our family scripts to Family Pharmacy on the south side. My wife has been using them for years now. It's time for the rest of the family to move over.
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February 2024 by Damarquise Simmons
Worst pharmacy to deal with
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February 2024 by Susan Keller
Lines inside a crazy long, no one working- I had an appointment for a vaccine and it did not matter. Waited half hour!
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February 2024 by Stump Family
I understand I arrived close to closing sitting at the window from 7:54 being stared at until a young woman with long brown hair and glasses rudely put the close sign up in my face and closed the window. I have had to help customers close to closing and it may be aggravating, but with hospitality I still do it. It does not even 5 minutes to help and receive my medication. You guys are still open. I have been in excruciating pain all day and could not drive due to it. I waited until my boyfriend got home from work, For assistance. By the time I got there (BEFORE CLOSING) she closed it in my face 7 minutes later? Why didn’t you come talk? I will be up there tomorrow and I hope this girl is there to serve me so I can talk to her and receive my medication. Poor service to her and I will be talking to you guys.The least she could have done was ask me to come tomorrow instead of staring until 8:01 and closed it in my face.I wish I got this “pharmacist” name.
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February 2024 by Brittany Mcmillan
This is honestly the worst place ever to get prescriptions filled! Pharmacy technicians are rude and I don't understand said I had my prescription and It was just waiting to be filled and now saying they don't have a prescription for me ?!?!? I don't get it what are yall even doing here?
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January 2024 by Carole S.
Need a prescription filled. Recorded message said there was a problem. Called 4 times and put on hold for over 10 minutes each time. On 5th call no one answered. Typical of my experience with this place.
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December 2023 by Elizabeth J.
If you are hoping to pick up your prescriptions in a timely manner--avoid this Walgreens at all costs. I am consistently disappointed with the pharmacy.
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December 2023 by Quinton Caldwell
The pharmacy is always understaffed. I find myself waiting 30 minutes in a line to pick up a prescription in a regular basis inside or in the drive through. It’s ridiculous. Managers walk by like it’s ok rather thank jumping in to do something about it themselves. Poorly managed store.