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June 2024 by Chris C.
we had to put our cat Kiki down after 18 years. These folks are wonderful. As painful as it was , they helped us get through it highly recommend them again. Chris and Nancy thank you staff
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October 2023 by Michael F F.
I do not know the difference between good and great, but I have been using them and will continue to do so. The receptionists can be a bit cold, but I'm not looking to make friends.They have good vets and appointment times are close, that's all that matters! I recommend them! I have not been disappointed to date with service or charges.
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August 2023 by Milton Z.
The vets and staff are very pleasant. But a different vet on almost every visit. Not that the medical care is lacking. But there should be more familiarity with my pet's history instead of reliance on a printout from visit to visit.
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July 2023 by Scott A.
I just wanted to say big thanks to Dr. Kay Clarke Crowder & LVT. Kayla Brazel. They took just wonderful care of my dog Harvey. He is feeling much better! Absolutely excellent care. Thank you, Scott Albrecht.
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May 2023 by Devin Widener
Awesome staff. They are awesome with all 11 of my pups.
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December 2022 by Brittany G.
I called because my dog had a seizure. First time and I was scared. I called them vs my vet because I just moved and they are closer. Lady answers the phone asks me if I can hold, I tell her it was an emergency and she put me on hold anyway wtf??? Who does that? Apparently she doesn't understand what an emergency is or doesn't care. Thankfully my dog pulled out of the seizure ok and I was able to call my vet who's receptionist was able to answer all my questions and put my mind at ease, this place didn't even try to help! I mean even if you're only in the business for the money that's not how you get it! I definitely won't be giving them my business! Also, strongly recommend others to go elsewhere as I now know there are plenty other options in Aiken, one of them must actually care about animals!
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August 2022 by Judy Irish
My precious fur baby was seen by Dr Clarke for her annual check up. Dr Clarke is wonderful with all my kitty babies.
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December 2021 by Jamie W.
Missed several significant findings on my dog. I specifically brought him in for a dental exam and was told that his findings were normal. I took him to another vet and they found a fractured tooth and two other teeth that were rotten and needed extraction. The new vet also noted that he had a murmur and on further exam determined that he has congestive heart failure and needs to be on medications. The veterinarian at Silver Bluff missed this heart murmur for an untold amount of time. Thank goodness I took him to another vet. Additionally, the office staff is always curt and seems too rushed to be of use when calling for information or appointments.
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November 2020 by Breanne K.
This was mine and my husband's first vet visit with our 3 year old adopted pitbull Poppy, and we were ever so nervous for how she was going to handle being around other animals in a confined space, how she would tolerate being approached by strangers abruptly, and going with the Vet into have tests done. She was perfect! The nurses and vet were outstanding and straight to the point, absolutely amazing with her. I appreciate how their COVID system and mask enforcement works so well, too! I think Poppy made some new human friends at this animal hospital
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March 2020 by Tiffany Quattlebaum
It was great!
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July 2019 by Raffaella P.
I went one week ago with my dog for the routine vaccinations. The doctor was ok, not very friendly but i can't pretend this. After pay almost 200 dollars I went home. Nobody told me to watch the dog to check strange reactions. A couple of day later I noticed a bump on the site of the injection, yesterday the bump was bigger and today bigger than yesterday. I come back to the clinic, the lady at the desk told me to wait. She spoke with the doctor (the same that did the vaccine), when she was back to me and she told me to make an appointment to check the dog, at the moment the doctor, that was sitting in front of me doing nothing and chatting with other people of the staff did not have time. She passed in front of me and she did not even take a look. Change job blondie lady! At that moment In the clinic there was only me and my dog... At the end they care only about money!!! Never again!
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July 2019 by Bonnie B.
Repeated poor customer service. I've going to practice for years and repeated poor customer service. At one point they left me in a room with my dead dog and sent a tech in not even the vet. And I am a veterinarian. Staff does not understand how to deal with grief.
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July 2019 by Jewels C.
The staff are so kind at Silver Bluff Animal Hospital. We took our dog there initially for his needed rabies vaccine. Plus, he got a good physical while there. Also, they were able to see my pup (almost 10) on short notice when he got sick and were able to help him feel better-now he is on the road to recovery. Their hours are very convenient, and they always seem to answer the phone! Ample parking, convenient location. They clearly really care about animals and I am thankful to have them as our vet for our little dog.
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June 2019 by Miranda W.
Was very pleased with the care we received here until just recently. Refused to see my dog because "they were closing in 10 minutes". Im sorry but sign says open until 11 and I was there little BEFORE 1050. Just FYI their sign says they close at 11 when really it's apparently 1045...just saying. Awful customer service today. Just awful. It was during the sick walk-in hours.
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February 2019 by Al R.
If your looking for caring and going way beyond the norm Silver Bluff is your place. Personnel are friendly and make you feel at home. All of the Drs are very professional and caring. Spend time explaining what is going on. Treat your animals as if there their own.
