Propane near Aiken, SC

“The level of customer service is outstanding (Aiken Office) From the folks who are in the office to those who are in the field, everyone I’ve had contact with has been amazing. We quoted 3 companies when we were shopping for a new install at our new house, Thompson Gas wasn’t the cheapest but they were the only company that scheduled a prompt appointment, called to confirm, showed up on time, and worked hard to get our install done. For us, the service outweighs the slightly higher cost. I recommend them for all your propane needs.”

“2 months ago we purchased a Broilmaster grill from Palmetto. It was delivered and not hooked up due to our patio construction. The grill was delivered without all of the necessary connections to our outdoor gas line. I have since purchased these items and I cannot get Palmetto to assist in connecting the grill to my outdoor gas connection. They recommended a gentleman who does not travel to Aiken and we are at a loss as to why Palmetto will not assist in connecting us with someone in Aiken who can complete this hook-up.UPDATE:Received a call from Palmetto and we described our issue and what we needed to get our issue corrected. Palmetto dispatched Sam to our home on the same day I posted my review. Sam took the time to see what parts I had purchased, made the necessary changes and hooked up the grill and tested. He knocked on our door and showed me how to operate the grill. I greatly appreciate the immediate response and resolution to our issue and we can now use our grill. I started at 2 stars and have now raised our review to 5 stars. Thank you Palmetto in helping getting this resolved!”

“We have always had a good experience with delivery of our gas. A different driver this time than our usual one, but he was just as friendly and professional. Glad to have a full tank with these colder temperatures.”