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March 2024 by Veronica Henderson
Great customer service
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February 2024 by Pat Tilmon
Jordan is great to work with, knowledgeable, personable and professional. His staff is friendly and courteous.
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December 2023 by Queenie Thomas
Typhany helped me find 2 beautiful rings today. Thank you so much
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December 2023 by Brittany West
Jordan took his precious time and was an AMAZING help!!!! Thankyou
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October 2023 by Holly Neve
Has the best customer service ever!! Really helpful in helping me to narrow down exactly what I wanted.
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August 2023 by Amber Cherry
First time I’ve ever walked into this Kay’s and was treated like I didn’t exist. Staff was rude and ignored the fact that I had been standing there and took the person behind me, the lady spoke up and said “they were before me” and said person just claimed there was no specific order. Not sure if Jordon still works there but if so I’d suggest checking into the weekend crew on 8-26-23.
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August 2023 by Debbie McNeil
I brought my wedding ring set to the Kay Jewelry store in Aiken, SC, thinking I had lost a diamond. Christopher Estep waited on me as he has done several times in the past. After careful inspection it was determined it was just dirty. Christopher cleaned and polished my ring and was able to remove the dirt. The ring looks great. Christopher is the best!
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August 2023 by Hannah Ennis
Have had my wedding band and ring for over 10 years and love it every day. Love going in and getting them cleaned. Very easy to work with when anything has happens to my ring due to wear and tear. I’m
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June 2023 by Laura Gibbons
My husband and I had the most wonderful experience at Kay Jewelers, and it was all thanks to the outstanding service provided by Chris E. (Lil Chris) I cannot express enough how impressed I was with his exceptional knowledge, attentiveness, and genuine passion for jewelry.
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October 2022 by Ozzie Vertucci
I trusted these people with a gift for my son, prior to me leaving the state to take a management position with the Railroad. The chain broke and was hollow Jewelry, the people in the store Lied and the manager Jorden, backed the lies. It would be a simple fix if they would just get the recording from there phone lines. No one Offered to fix, exchange or any remedy to the issue. So, people look at their ratings and don't trust them with your money and your memories. I am going to contact the locale news and see how I can get some help on this issue and stop people from falling in the hollow trash that is sold there that won't hold up!!!
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September 2022 by Ozzie Vertucci
I trusted these people with a gift for my son, prior to me leaving the state to take a management position with the Railroad. The chain broke and was hollow Jewlery, the people in the store Lied and the manager Jorden, backed the lies. It would be a simple fix if they would just get the recording from there phone lines. No one Offered to fix, exchange or any remedy to the issue. So, people look at their ratings and don't trust them with your money and your memories. I am going to contact the locale news and see how I can get some help on this issue and stop people from falling in the hollow trash that is sold there that won't hold up!!!
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March 2022 by Kento “Kento” M
Horrible customer service and experience. Failed to do simple task of putting on a new watch band for watch.I'd give you 0 stars if I could
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December 2021 by 803Greenfish
I bought my bride of 17 years a beautiful open hearts necklace with the for our anniversary, I opted for the extended service plan to keep her necklace as beautiful as she is. Well after two years Kay jewelers refuses to honor the service agreement. Needless to say I will not spend another dime at Kay's.
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December 2021 by Will Sentance
So grateful for the wonderful service from Chris - amazing care as I bought some nice new earrings for myself!
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November 2021 by michael quesinberry
Chris Estep is a awsome salesman and very knowledgeable in jewelry.always willing to go above and beyond to help you make the best choice.hats off to a amazing crew there in Aiken!!!!!highly recommended.best experience I’ve had buying jewelry by leaps and bounds