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November 2023 by Patricia Hoyte
I have good service
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October 2023 by Annette Shelton
Horrible, horrible, horrible.....Rachel gets defensive when miscommunication are brought to her attention.The trainee needs a lot of help. Things are misrepresented to the customer and rather than acknowledge the miscommunication they blame the customer.Absolutely the worse experience, I've had an long time.Cricket isn't a bad service provider but they have a lot to learn about customer service.
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October 2023 by Jorge Velasco
Excellent service, the person who attends speaks English, Spanish, and they provide you with attention and answer your questions.
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August 2023 by Dorothy NEWTON
With name and phonenumber this site can't give me how many gigabytes I have . I've got to come in to the store for them to tell me .how ridiculous
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August 2023 by Ivan Diaz
Be careful, I went to pay for my plan, they charged me 175 USD, they did not give me my ticket; and in Cricket message I confirmed a payment for 127 USD, later I returned to the place to ask for the printing of my payment and the person in charge told me why it is another company's policy. The woman who let me down was robust, dyed hair with red highlights, Puerto Rican accent. Alert
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August 2023 by Tay Bay
The Hispanic woman that works her is very unprofessional. Cursing in front of customers and doesn’t really know how to do her job. She has to be one of the most unpleasant workers I’ve ever come into contact with. I made a compliant to the store manager but I can tell he didn’t care. Will file a compliant to corporate.
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May 2023 by Alicia Jeffery
The two Hispanic workers were very unprofessional the short lady was talking about other employees and they both tried to make me purchase speakers I didn't want knowing it wasn't free with purchase nor will I be able to return them they made it like I was getting it for free til I looked at my purchase order please you want to keep your customers not loose us I been with cricket for years I don't appreciate dishonesty when I spend my money with you guys I will not be back to this store. I think the young man who works at cricket is an great worker never had any problems out of Tydant or any other workers short Hispanic is just unprofessional at the most and her boss allowed it.
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April 2023 by Heather Vargas
I called I was put on hold about 5 times and never got a question answered. It was a women over the phone . Didn't even know her plans
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March 2023 by Key T
Phones should come with the cables and the adapter piece, especially when the chargers are made weird. Service sucks and the cs wasn't to good.
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December 2022 by K & T ENT
The Hispanic woman that works her is very unprofessional. Cursing in front of customers and doesn’t really know how to do her job. She has to be one of the most unpleasant workers I’ve ever come into contact with. I made a compliant to the store manager but I can tell he didn’t care. Will file a compliant to corporate.
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November 2022 by Monich Conner
I came in looking to port over and miss Lisa greeted me with a big smile. She told me how much it was gonna cost and came to cricket and She gave me the phone I wanted and I love love everything, works great , service great, and stop in to cricket it's the best.. thanks Lisa
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October 2022 by J G
The best service i have had. Even if they made s mistake they don't side step it they fix it.i tell all my friends to come to the south Aiken store. The only one o trust.
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August 2022 by Pat Langham
That was very helpful ?
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June 2022 by Tina Brown
The staff here is awesome (Britney) was very helpful and pleasant we didn’t feel rushed and she answered all our questions the next day the manager helped us with setting up the account he was awesome and took time to help us
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April 2022 by Lenora Gilchrist
Wonderful place employees very helpful and understanding
