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November 2023 by Angela Cramer
I went to this store while on vacation which I always do because I love Big Lots and there is a lady who is very sick can’t even hardly talk and she is working, I asked another employee for another manager and they said she was out sick. How is it fair to have 1 employees work when sick but not others? Whoever makes those decisions should be looked into because clearly it is some kind of favoritism and very unprofessional
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November 2023 by Robert Tennant
While shopping the store had a shelf clearly marked 40 percent off some Halloween decorations. When I got to the register the clerk said the discount was not being applied. I walked with her to show her the sign and she went back to the register to call a manager. The manager walked to the shelf and seen the sign and didn't say anything. The manager proceeded to remove the 40 percent off sign. It was the worst customer service ever, the funny thing is the deal was also online so I'm not sure what good it did to remove the sign especially since the promotion went through the day and it was still hours before closing. I won't be back to the ridiculous store
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November 2023 by Sofia Lonchar
People at Big Lots are very friendly, customer service is great they have great items in furniture etc..highly recommend you go visit.
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November 2023 by heather morales
Staff was amazing, store was clean, and we loved the selection. Prices are fair
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November 2023 by Alison C.
They had what I wanted but I stood at the register for 3 mins with a store full of employees all staring at me standing at the register. Guess they didn't want my money
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September 2023 by Stephanie Smith
Great Big Lots Store! Fully stocked and clean.
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August 2023 by Christopher Palmer
Just not impressed. Lower quality products and not so low prices. Found out that the prices on Big Lots website are lower than in the store.
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August 2023 by V
The cashier is very polite and professional.The store was nice, clean and everything was easy to find.
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August 2023 by Annie Almy
Great place for outdoor furniture and accessories. The customer service is to be desired.
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July 2023 by Zachary Taylor
My dad said this was the best big lots he's been too. So I'll take this as a win for moving here.
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June 2023 by Mrs America
The manager Theresa was the first employee I had interaction with. She was so rude and smart mouthed. There was NO way I could have known she work there because she didn't have on a name tag and her sweater covered up her shirt. I simply asked her if she worked there. She snapped at me she was helping another customer, how was I supposed to know chit-chatting with someone about who each other knew was helping another customer. I told her I was sorry, she didn't have a name tag on so I didn't know if you worked here and she said to me, "You don't see it because I don't have a name tag on". If I had not found this darling young lady MERCEDES help me, I would have NEVER come back in this store. As a manager, Theresa NEEDS to know she is working with the public And if she can't be polite to the public, maybe working with the public is not what she should be doing as a job.
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June 2023 by michael quesinberry
One of the cleanest nicest and most friendliest, big lots I have been to. Very helpful with whatever you need highly recommended.
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May 2023 by Mel Taylor (ConsarnedOne)
I most likely will not be back. There was a sale sign posted but they refused to honour the price. The Employee said the Manager told her to take the sign down and tell me that they couldn't do anything. I've always been told in retail setting if the price/sale is posted then you must honour it. Super disappointed.
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April 2023 by Calvin Zippler
This store is not on my normal driving routes. I found myself close to its location and had some time, so I stopped. Very clean and well organized. Prices were fair. Workers were friendly. I will go back soon.
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March 2023 by Elaine
Prices missing from 2 of my items. Couldn't look it up. Store clean, good selection.
