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August 2023 by Robert Vanpelt
Excellent service by Liam
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July 2023 by Us
Disappointed in the Service with AAA here in Aiken. My husband locked his keys in his truck. He called at 4 PM yesterday for locksmith service. He called back at 9 pm and was told that they could not find anyone to unlock his car. But they never called to tell him that. He called again at 6 am this morning and was told that some one would be there by 9:30 am and contact him shortly. At 9:30 am we called a local locksmith and had the truck unlocked by 9:45 at a cost of $60. My husband left for work. I called to cancel the AAA request and was told that because he was the primary card holder, I could not cancel the request and to have him call. I explained that he was already at work and since he was late and a teacher, he could not call to cancel. I guess when the AAA locksmith finally shows up we can cancel at that time. I have been a loyal AAA member for 23 years and am now going to start looking at other options.
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May 2023 by Edwin Martinez de Andino
Very accesible. Lots of parking. Excellent service.
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February 2023 by John Malmborg
Excellent customer service.
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December 2022 by Tina Swigert
I want to know why I email my person here in October and still haven't heard from him. I am really disappointed in the customer sevice.
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October 2022 by robert trudeau
I got some euros sevice was very good an helpful
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August 2022 by J D Lesemajeste
AAA is no longer what it once was. I had a terrible experience having one of their random call centers try to run a scam on me where they get my location and car information and instead of creating a AAA case they send their sketchy friends and never leave any AAA records. This was they can gain control of your car, sometimes stealing it with a mechanic's lein or scam you and there is no accountability because the call center worker never logs it in AAA's system. It happened to me earlier today. When I was finally able to make a legitimate AAA case, THEY NEVER SHOWED UP!!! I waited for 4 hours for a tow, if I hadn't been in a safe place with air conditioning and shade nearby I would have died. I finally called another tow company and paid with my own money. AAA is now a danger.
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February 2022 by Lynn Pht
They have no notary on hand, you know, what we pay for as Platinum members and skimpy hours. Customer service needs to greatly improve here.
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May 2021 by Calvin Highsmith
Travel purse shopping...helpful staff but selwction is low. Love the Travelon Brand.
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February 2021 by Troy Hensley
Very helpful at all sound like they're just there to get a paycheck.
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September 2020 by marcela Ganem
Very friendly and got our passport pictures
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July 2020 by Jenny Bridges
Employees very helpful and nice Took care of all our nerds .
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January 2020 by Don H
Just had things I needed.
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November 2019 by Frank
Nice people
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September 2019 by Dudley
Good service but is it really necessary to have with GPS and insurances covering towing?
