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July 2024 by Jennifer Parnell
I just had the pleasure of being stranded on the Trans Canada Highway in a heat wave with some car trouble. I was traveling from Ontario to Alberta with my 8 and 11 year old, and we found ourselves with a wrench light on the dash. I called from about 40kms out of Swift Current and the Service Advisor I spoke with calmly assured me they could scan it and let me know what was going on, so I could figure out my next steps. We spent three hours in that dealership and I cried most of the time because I was so incredibly stressed out. The staff, specifically Clark in Service, was incredible. Clark made popcorn for my kids, he did everything he could to make all of us comfortable while we waited. They were able to fit us in even though their shop was very busy and they were able to get us back on the road for our trip. The staff is all very friendly and helpful. The bathrooms are clean and everything is well maintained. We were treated with kindness, I didn't feel like I'd been taken advantage of as a female in a desperate situation (and that's not always the case). My kids and I can't say enough great things about this business! Even though I never want to go back (lol), I would in a heart beat! They are wonderful human beings!
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July 2024 by Kiley Henderson
Excellent, passing through and stopped for a quick oil change. And brownie points for the kids treats ?
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June 2024 by PuzioTeam: R & A
Marty from service and all the staff members we met here were very professional, pleasant and helpful. We had to wait for a big part in our car but as soon as the part came the service team had accommodated us in. Thank you kindly Marty and the service team for all your help we wouldn’t be able to drive home without your timely help.
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June 2024 by Logan Bauer
Ernies a gem, would definitely deal here again
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February 2024 by Jeff Ross
Purchased a new vehicle this week, the customer service received from both sales and finance was 5 star, definitely worth the 8 hr round trip drive, will definitely recommend this dealership to anyone looking to purchase a new vehicle.
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December 2023 by Danielle Elias
My son purchased a used truck from Standard Motors this year.The transaction itself was smooth and easy.However a little over 30 days after purchasing the truck, the engine light had come on. After an inspection, it was determined that a full cam phaser replacement was needed. Roughly $1,500 - $3,000 repair job. For context, he paid $5,000 for the truck.At the inspection, Ford indicated that the truck should not be driven until fixed to avoid damage to the engine. At that point my son hadn’t even made his first payment yet.I contacted the salesman asking what our options were. I asked if they would honor the 30 day warranty as it was just over the 30 day threshold and given the nature of the issue, I thought it was reasonable and fair to ask for a return so my son could find a vehicle that wasn’t broken. If the issue was something smaller, I would cut our losses and deal with it.They were completely unwilling to help my son with a return. He spent his entire savings on this truck and had nothing to drive or show for it. And no money left to repair the engine. They offered us $600 with a take it or leave it attitude and left my son with a broken truck. Given that the issue was a fundamental engine issue, I’m shocked and disappointed that their business wouldn’t make this right and let us return the broken truck after such a short time period.I would not wish this situation upon any young graduate just starting out his adulthood.Way to make a customer feel cared about. I would not recommend this dealership to anyone. It was a very dishonest deal. I have all the email correspondence to confirm this entire conversation.
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November 2023 by diane kohl
This time we got fit in to get our summer/winter tires swapped since we had to be in the city for 2 days. Their shuttle driver is friendly and drives well. It was very much appreciated as we had appointments. We got our car back by noon. I wish the tire air pressures were done/full/even but overall would recommend here. They are a busy place!
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October 2023 by Beth Bratton
What WONDERFUL service we received. A busy Thanksgiving weekend and they worked so hard to get us on the road again. Big shout out to Ed and Chantelle. Thank you,thank you.
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August 2023 by General Jeero
Had a mechanic take a quick look at my engine free of charge when I was concerned about a tapping noise. Advised that there wasn't anything mechanically wrong, confirmed after filling up in Alberta with 93 octane.
91 octane is recommended on this vehicle although my tester has never registered more than 90 with any 91 fuels here in Canada.
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August 2023 by Anas Etmeh
It’s a good dealer ship service
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July 2023 by Pat Elias
I just want to express my disappointment with the owners at Standard Motors. My 17 year old grandson used his life savings plus took out a loan to purchase a pre-owned truck from the GMC location. Six weeks into owning the vehicle the truck needed extensive repairs to the cam phasers plus the rack-and-pinion needs replacing and an electrical issue has caused many of the lights to not work. The owner of Standard Motors wasn't willing to take the truck back and gave my grandson $600 with a take it or leave it attitude. Now the truck sits with only one payment made and two more years of payments and no vehicle to show for it. Coffee row here in Swift Current can't believe you wouldn't stand behind one of your vehicles you took on trade. You need to fix this issue now so my grandson has a vehicle to go off to trade school in fall. SHAME on you for not helping this young man out!
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July 2023 by General Manager
Had a mechanic take a quick look at my engine free of charge when I was concerned about a tapping noise. Advised that there wasn't anything mechanically wrong, confirmed after filling up in Alberta with 93 octane.91 octane is recommended on this vehicle although my tester has never registered more than 90 with any 91 fuels here in Canada.
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March 2023 by Nick Wiebe
Went in to look at a used 2018 civic si, the windshield was cracked in 2 spots but was still a good looking car so took it out for a test drive. the service light was on for a service past due. I asked if the window was going to be fixed was told it was not. I also asked if a proper inspection was done on the vehicle (considering the fact that a maintenance light was on) was told that no and also that it would not be done. this is really unfortunate as if you look on their website it actually says right on the webiste under the used car portion on the standard motors website. "All of our used vehicles have been carefully inspected to make sure that they are all in top condition."Buyer beware, I cannot speak to their new inventory but the used vehicles on the lot may not have any kind of inspection.My sales person was honest about the car not being inspected so I am not upset with my salesperson Hector, but whoever is making the decision on taking on trades etc without doing any kind of inspection on these used vehicles??? seems to go against a policy they probably used to honor in years past.At no time during the sales process whether it was during the sit down or when texting back and forth with my salesmanwas i made aware that this car was anything other than a traded in used vehicle.I wish i had been told that this sale was going to be treated like a wholesale deal. That would have been fine as i would have gone into the deal with full transparency. I only know this now based on my review responseMy # is three zero six seven five zero zero zero five zero if somebody would like to call from dealership to clear the air, then i would delete review.
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March 2023 by Audrey Van Leeuwen
Amazing service, fast and friendly. Help us when we were in a bind during Christmas holidays.
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March 2023 by Brad Peters
Says you r open till 3 Sat, 2:05 locked up and closed.
