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February 2024 by j k
customer service is incredible. so helpful finding shoes that work for me, as well as an appropriate fit.
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January 2024 by No Way
Good options, fair prices
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October 2023 by Allison Sarauer
There was almost zero customer service when another adult and I visited the Saskatoon store Friday October 13 around 6:30 pm. We weren’t greeted, asked what we were looking for, or would we like help. I had to ask the young woman if we could try on shoes. There were no recommendations , no measuring, no fitting. We chose 2 styles to try on, and the wrong colour was brought with no offer to try something else. It was painful.
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July 2023 by Marnie Matthews
Would give 0 stars if it would let me. Very poor customer service at the Saskatoon location. Ended up leaving and not purchasing anything. Will not go back.
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April 2023 by Celina Clarke
They didnt have a single wide toe box shoe. I asked the staff member working and they confirmed that they don't have any. Shoe technology is moving forward with wide toe boxes and I was really surprised that they don't carry any.
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October 2022 by jys017
Ordered a pair of shoes about 3 weeks ago with the a sales rep in store. Was told that it would come in 3-5 business days. I just received an email a few days ago that the shoes came in. (Unfortunate that there were delays in getting the shoes but understandable) however, I check the box before leaving and it turns out it wasn’t the pair that I had ordered. From my understanding the actual shoes I ordered were sold to someone else. Rather than reordering the original pair and waiting another 3 weeks I just went with the shoes they had on hand… I usually hear good reviews about the store (which is why I gave 2 stars instead of 1) but this was definitely not a good experience.
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September 2022 by Mary Beckett
Went in to find some good shoes for walking. The clerk on duty was very helpful and kind. I found the prices competitive and the level of service superior.
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July 2022 by Richard Manley-Tannis
Very disappointed that purchasing a product I am informed of opened and it does not work I have to deal only with the manufacturer. If you do not stand by your partner's product, please do not sell it
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April 2022 by Alissa Romanuk
I was in there several months ago buying a pair of running shoes.Liz gave me some of the best customer service I have received anywhere, hands down. I had no intention of buying that day and I told her that but she still helped me without hesitation. She was so great that I did end up buying even though I wasn't planning on it! She helped me find the perfect pair of runners and I am still very happy with them. Thanks Liz!
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April 2022 by Mr. Saskatoon Reviews
The best place for quality customer service when picking your running shoes! Liz helped me with my gate analysis and I couldn't be happier with my shoes.
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April 2022 by Michael Elijah U. McDavid
Neil was super helpful and professional in finding the right shoes for my wife and I!
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April 2022 by Nitin Madiratta
The store is well kept the the gal did not have any knowledge on the product a
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April 2022 by Kirk SINCLAIR
Was welcomed at entry and when we asked about inserts the clerk said well you can look for yourself. But usually customers go to a Pediotrist and brings in s script. We thank the young man and headed 2 blocks over were we had fantastic service and bought with assistance. Disappointed
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April 2022 by Nolan Weisgerber
Had a great experience shopping for a new pair of runners with Liz. She was very friendly and knowledgeable.
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March 2022 by Schmalinator
We were treated like royalty from the moment we walked in. A very helpful and knowledgeable employee named Liz helped my step brother get some track shoes that fit his feet and our budget. If I could rate 6 stars I would. Thank-you Liz. Buying shoes here was a pleasant experience.