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February 2024 by Sarah Kierstead
I took my car into the Kal Tire on 8th Street in Saskatoon to get new rear brakes installed. I brought in my own parts. Along with the installation I had requested a wheel alignment as well. During the process, I received phone call updates. I was very displeased with these updates. During the first call, they told me that they were unable to do the wheel alignment because of a couple of parts that needed to be replaced. However, I had already replaced these parts only a couple of months ago. I was also told that my right front brake line was twisted, which I opted to not get fixed at the time as I would do it on my own. I said no to the extra parts and services they recommended because I knew I did not need those parts and services. I received a second update phone call where I was told that one of the lugnuts was cross-threaded and the stud was broken. This was on the right front tire. They should not have been removing this tire in the first place, as it had nothing to do with my original request to install the rear brakes and I had already declined the offer to fix the front brake line. So, in the process of doing something that I requested not to be done, my stud and lugnut were ruined.The brakes were installed, and they are working great. I am, however, very disappointed with the dishonest and unprofessional service
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January 2024 by Christina Backstrom
They offer to fill your tires with air for free, which is nice, but i went right in the AM, was told to come back, went the next day and again same guy with blonde hair at the front isn’t very friendly and seemed annoyed when I came back (said I could wait no problem). I was the only person inside the store. I get it’s “free” but I’m still a customer and word by mouth travels fast. :) I always treat service workers nicely. However the technician was super sweet and friendly, so that’s why I’m giving 3 stars. Being friendly goes a long way!
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January 2024 by Joel Amendt
Booked my appointment online a week in advance for the guy at the counter to tell me it's not in there system and the tires I wanted to buy that were listed on there website he doesn't even sell... why have the damn online booking if it doesn't work...
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January 2024 by Ryan Luedtke
I've always had good service at this Kal Tire location! Quick, friendly and professional. Love the warranty and guarantee and knowing I can get my tires fixed at any Kal in the country if I get a flat.
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December 2023 by B Kyplain
They made sure that my car got the right rims and quality tires with amazing service!
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December 2023 by Brett Holderness
Stole 60$ for a simple tire repair- said it was covered under warranty when I dropped it off then lied to me at pick up and told me they never said that forced me to pay them watched me change my tire in the parking lot. Not happy with the service. I even offered to split it and they just shrugged and said no.
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November 2023 by Stanley Phelan
Experience was pretty good. Had an apt 730 AM to do a winter tire change over. I bought a new set of FX11'S winter tires. They had me out in less than 45 mins or so. The only thing I didn't like, is that I asked for them to check on the wheel alignment, but they didn't even check. Apparently, the girl I spoke with at the call center removed that from the work order and, as a result, wasn't checked. But other than that, it was a good experience. Guess we will see how these tires do this winter.
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November 2023 by Tanya Campbell
I took my car in this summer to have my breaks replaced. When I went to put on my winter tires we found they had stripped 3 bolts on my tires and totally replaced a bolt so they had either stripped or broken that one too. I had been driving my car for 6 months like that and could have been in an accident because of them. We then had to try and find parts in the city on a Sunday so I could could go to work Monday. Unfortunately we couldn’t get parts till Monday morning which caused my husband to miss time from work to deal with the issue. Very disappointed in a place that should know how to deal with putting tires on. I won’t be a repeat customer.
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October 2023 by Adeola A.
The worst customer I have experienced. Tried to reach Kal tire to re-schedule my appointment after purchasing tires online, and I couldn't get anyone to pick the call. The online booking module states I couldn't re-schedule.The phones basically don't work. Please, try and dedicate one person at least to look after your phones.
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October 2023 by Catherine West
Great service & pleasant helpful staff.They checked my tire pressure & inflated according to my vehicle’s requirements, for free.Thank you!
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September 2023 by Ryan Bryhon
Ryan and his guys got my trailer axles greased up on the spot. Great place awesome service, thank you!!!
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September 2023 by Vic Feliciano
The staff on 8th Street are awesome! The lady that answered my phone inquiries, the gentleman who booked my order for tires and the gentleman ( Michael ) who looked after the installation and the tire techs that installed and checked tire pressures ?????
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August 2023 by Denis Nowoselski
GREEDY for your money. Purchased 4 trailer tires for my boat trailer. Kal Tire said they don't install on trailers. I took the trailer tires off myself and installed new tires. Kal Tire did not touch a bolt. Kal Tire charged me for 4 tires $105.80 Installation fee plus tax. How GREEDY have we become
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July 2023 by Jack Stone
The price suddenly became 4 times more expensive when it came time to pay, explained as they charge by the tire to rotate. No one ever did explain how you could rotate only one tire tho. I absolutely could have done this myself for free, so maybe I should thank them for teaching me not to throw my money away on their overvalued labor.
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June 2023 by Shashi Seshia
The TPMS light on car came on during my drive from Winnipeg. I dropped in on June 5th afternoon without an appointment: Elton Flores arranged for Michael to check the tires/pressures and sorted out the issue. I am very grateful to them.
