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November 2024 by Shafqat Shahab
The guy his name is Shafi was very nice .helpfull
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November 2024 by Mahsa Zahavi
Walking down the aisles with no problem and starting to notice a creepy staff member following us for no valid reason. I was worried and turned around and ask why the man is following us and found out that it was Warren one of the manager. I am from Northern Africa and he thought I would steal things just because I have a different skin tone. I knew this place was racist but this is new heights for Rona.
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November 2024 by hello mello
Warren the manager on the weekends was very rude and made me and my family feel very uncomfortable. I hope he learns to treat people with dignity.
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November 2024 by Rocky Charles
Sunday November 10/2024 at 10: 00 am. We've been shopping at Rona for years and always had long wait times for returns without receipts. Today, however was without a doubt the most ridiculous encounter we have ever had. Tried to return a bag of Mapei thinset. Waited for 20 minutes for the assistant manager ( a grumpy old woman) she asked how long ago.we purchased it. I said I don't know. She refused to take it back so I asked for her boss. He comes up to me and doesn't say a word. Then shrugs his shoulders and continues to look at me without saying a word. I overlooked the insult and said I want to return the mortar. He asks when we bought it and I said I don't know. He refused to take it back. When I mentioned that Home Depot's returns without receipts is a simple scan he agrees to scan it. It shows up in their system verifying that it was their product. He still refused to take I back. We left the store quite disappointed. Both the assistant manager and manager treated us like criminals. We won't be shopping there again.
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November 2024 by cindy paulsen
I had some issues with my cupboard doors. After talking to the staff, the manager and assistant manager driveto my house (over an hour one way) to inspect the issue. The next week their installers came and fixed the problems. Outstanding customer service !
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October 2024 by G “2GW”
Needed a garden item. Garden center requires employee assistance at this time of year. Would have been 5 stars however one of the employees at customer service sure did not go out of her way to call someone as it was 10 minutes before personnel from the garden center were starting work. Luckily the other person working at Customer Service reacted quickly and called someone from the floor that was extremely helpful and courteous. With the lack of assistance from the first employee I probably would have left and made my purchase elsewhere.
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October 2024 by Laure Holloway
Helpful staff and I love the self check outs, so easy to use.
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October 2024 by ZAK WALAA ELDIN
Limited variety for shades
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October 2024 by Scott & Brooke McMahon
Purchased some light bulbs from Rona west store on Wednesday. One didn’t work so I was by the Rona east store on Thursday and went in to return them. They refused saying they only return purchases from that store. It was very inconvenient to have to drive back to the other side of Saskatoon just to do a return. I can return products to any Home Depot no matter where they were purchased. This makes the Rona brand look weak. They lost a customer today.
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October 2024 by Deep Shikha Sood
The establishment offers a comprehensive selection of essential and aesthetically pleasing home goods. I commend the Rona team for their unwavering commitment to maintaining a pristine and visually appealing store environment.
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October 2024 by GMBC
Employees very helpful
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October 2024 by Stephen Maguire
Absolutely useless, nobody knows anything, they seem lost if you ask for something, avoid like the plague ?
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October 2024 by Cody Fisher
Awesome staff
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October 2024 by kris anderson
Will never buy anything from here again. Totally disappointment. Bought a shed online in the beginning of May. Got it. Started building it. And missing a few piece. Called. The wouldn’t help me. Just gave me a number to call . That then the crap show started. They need to send missing parts from there warehouse In the states. It took 3 1-2 months to get the one piece that I needed. And about 40 calls later. It finally arrived. It’s now Sept 20 and I finally was able to finish building my shed.
Tried to get some answers and all I got was it will get there when it gets there.
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October 2024 by Thomas Cooke
Well, once again, Rona wastes my time. I am a professional contractor and every single time I try to give the store a chance they do not have what I need. Today It was Allen wrenches, Allen wrenches in a hardware store, you think they got them?, no.. Of course not, I will never ever give the store another chance, can’t believe it’s Canadian. It’s an embarrassment. It’s just a waste of time. Don’t go here.
