-
February 2024 by tom deibert
Trustworthy and reliable. This group cares about finding the right solutions for you vehicle.
-
February 2024 by Lori Duerksen
Chris and the team at Crestview were nothing less than wonderful with us. We had come from Regina in a relative's car, and initially all seemed good. On the road, a couple of things happened, and ultimately, we got to Saskatoon with no heat! As Crestview happened to be very close, we went straight there. Chris immediately agreed to check our tires and then address the heat issue. As we had to return to Regina the same day, they worked quickly and efficiently to get us on the road. Unfortunately, the repair could not be completed, but the team found a way to get us enough heat to travel back home! Additionally, I received a text from them that evening checking that we made it home alright! Above and beyond!! And so greatly appreciated. They were also very enjoyable company as we had to wait a short while in the lobby!! Thanks again to a great team and good people.
-
February 2024 by Kathy Mooney
Amazing customer service…obviously Crestview is like no other in the city…they’ve been a successful business for 35 years and I clearly see why. From the second my call was answered to the second I drove away in a fixed vehicle I was blown away by their incredible service. Any future repairs I require I am going to crestview, my children and my future grandchildren will use crestview as I know they will be around for another 35 and more!
-
July 2023 by David Loken
I brought my daughter's car in for brake and shock repairs. I said there was a shudder when braking and likely needed front rotors. I said there was a clunking over bumps and they should look at the shocks. I paid them $400 and they did absolutely nothing besides tell me I should replace the front rotors rear shocks and sway bar bushings. Obviously this is their business model: pay once to 'check out' the vehicle and again to actually do work. Stay away.
-
June 2023 by Larry Toovey
Chris and his team provided, on time, on budget, professional diagnostic assessment, delivered in manner, you are greatful for the experience
-
May 2023 by Josh Campbell
Chris has great customer service, even on a Friday at 8 AM! I like how they email you an inspection report for your vehicle as they are working on it. I came in for a wheel alignment and came out with aligned wheels and a nicely cleaned car. Thanks Crestview, I'll surely be coming again when the Saskatoon potholes inevitably reverse the alignment you did on my car.Service: Wheel alignment
-
May 2023 by Youssef Laassri
I do not advise anyone to go to them and fix their car, especially for me as a newcomer to Saskatoon The first time I wanted to do the inspection for SGI , They took more than $1,500 from me Finally screw me the outside temperature detector Today, they also took $330 from me, only to change the oil and check it for what they spoiled. In the end, they didn't fix it. The receptionist was nice to me to be honest but This is my worst experience in Saskatoon?? Please keep your money and do not waste it by going to them
-
April 2023 by Amanda Chevrier
If you're looking for a reliable and trustworthy mechanic shop, look no further than Crestview Auto Service. From the moment you step foot into their welcoming facility, you can tell that they take pride in their work and truly care about their customers.Their team of experienced and certified technicians use state-of-the-art equipment and techniques to diagnose and repair any issue with your vehicle. Whether you need a routine oil change, a major engine overhaul, or anything in between, they have you covered.What sets Crestview Auto Service apart is their commitment to honesty and transparency. They provide detailed explanations of the work that needs to be done and give you a clear estimate of the cost before any work is done. They also offer a 2-year/40,000 km warranty on their services, so you can have peace of mind knowing that your vehicle is in good hands.Overall, I highly recommend Crestview Auto Service for all of your automotive needs. Their dedication to quality workmanship and customer satisfaction is truly outstanding.
-
March 2023 by catvu26
I was just leaving Saskatoon to head home when my car started acting up. I was lucky to find this shop through Google maps. They were able to fit me in late afternoon to start diagnostics. They were able to identify the cause the next morning and provided me with options for parts and repair. The service advisor (Brock) was good about providing updates as I had to keep extending my hotel stay. They were also great at providing reassurance that the car would be fixed and drive well for the long drive home. Although I could have tried to shop around for a lower price, the ability to be on the road again in 48 hours was more important. The people were kind, helpful and I would recommend this shop to others.
-
March 2023 by Matt Fenlon
I brought my car here for an out of province inspection, routine service, and a new exhaust. Really great service throughout; Brock and Chris kept me up to date on everything, confirming with me before any work was done, with photos and a handy online report. Price was very reasonable, exhaust was ordered and fitted in less time than expected, and the shuttle to/from my house with Andrei made everything very convenient. Getting a washed car back was an added bonus. Spotless premises too, will be back, cheers gents!
-
December 2022 by Elaisha Gaskin
The staff and technicians were extremely professional. The shuttle service was very accommodating and when they returned my car it had been cleaned and washed. Great service and I will be going back!Services: Installation
-
December 2022 by Pamela Randall
Customer service is paramount to us. All staff at Crestview have always given us tremendous customer service. We met Chris H. about 12 years ago when we got our 16 year old daughter her car, a 2000 Protégé. We asked Chris H. to inspect it thoroughly. As parents, we told him her car always has to be as safe as absolutely possible. From that moment on, Chris has ensured her car has been maintained perfectly. Her car remains in beautiful shape all these years thanks to Chris H! Chris H. is a phenomenal communicator, extremely professional and knowledgeable. His warm personality is icing on the cake! Chris H. listens and completely understands our important request of always safely maintaining her car and we trust Chris H. implicitly. We know that her car is indeed as safe as absolutely possible. We are grateful to Chris H. for giving us that all important peace of mind as parents. Thank you so much, Chris H!We serviced all of our cars at our local Shop for years. About 10 years ago, we met Chris H. there. We connected with him immediately! When Chris moved to a different Shop, we followed! Chris is extremely knowledgeable and professional. Chris is an exceptional communicator. He listens and answers all of our questions with ease and expertise. Customer service means a great deal to us and, with Chris, we have always received only the very best! His warm personality adds even more to his customer service excellence! We have the utmost confidence in Chris and his work and will take our cars only to Chris!I must also share this as it is so very important to us. We bought our daughter her first car at age 16 - a 2000 Mazda Protege. We brought it to Chris for inspection. We told him we must always be ensured her car is maintained to be as safe as absolutely possible! Chris clearly understood our very important request and we knew we could trust Chris. He proves it with each and every servicing and communication. As parents, that peace of mind is priceless! Recently, Chris serviced her Protege to perfection (as always) and, 8 years later, our daughter's car continues to be as safe as absolutely possible, thanks to Chris H.!! We can't thank you enough, Chris!
-
November 2022 by C K
Chris and his Team at Crestview do fantastic work. They are upfront about potential charges, and stand by their work and deadlines. They finished my service work ahead of schedule and the invoice was less than what was originally quoted. They will be my go-to automotive service provider, as I completely trust them. Their facility is impeccably clean as well!Service: Auto engine diagnostic
-
October 2022 by Jack Morphy
I have had a few experiences not go as planned. I've gone to Crestview for 3 different services with which each requiring a follow-up.1) AWD system service was done incorrectly and left my car in FWD. I noticed the issue the following day, booked an appointment and the AWD service was completed a 2nd time which resolved the issue2) Removed a nail and patched a tire. My tire was still leaking after the patch. Went back in to have the tire checked again, it was determined the tire was too badly damaged and needed to be replaced. This leads me into the 3rd service3) Bought 4 new tires and had them installed (they gave me a good price for the tires and install). The issue is all four of my rims are now damaged, before this service none of my rims had any visible damage. I have a driver side photo from just before heading to the shop, and a driver side photo of when I arrived at home after picking my car up (I drove straight home). The before photo shows no damage, the after photo shows damage on both rims.I went back to the shop after explaining over the phone that my rims were damaged. They performed an investigation and found they followed all the proper procedures to prevent damage. I explained that I have never curbed any of my wheels and that I'm the only driver of my car. I was told the car was only ever moved from the lot into the shop to swap the tires then back out. The car was only there for the day and I was given no explanation as to why the odometer had gone up 2 KM. From my perspective, all 4 rims were damaged while in the care of Crestview as they were fine the morning of.Unfortunately I will not be returning to this business and cannot recommend it to others. It is disappointing that I have not had great success and am left with more expenses. I'm not leaving a 1-star review because the Service Advisor and Service Manager have been very easy to deal with. I appreciate them letting me explain in-person my frustration and disappointment without getting defensive. They were very professional to interact with.
-
October 2022 by The Kuyas
We went to saskatoon and suddenly out driver’s mirror fall off . So, we immediately search the nearest auto shop and yes we found CRESTVIEW AUTO Service. They checked and wait for an hour then, told me that they need to ordered the parts and tomorrow it will come . But ,We can’t stay at the city so, I asked them a favor if they can just temporary covered it because I have 2 kids going back home 1 1/2 hour drive and its cold . But they refused to do it and told me they can’t do anything of it . So I pay $242 so I can get my key and leave without help.
