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December 2023 by Chris Welder
I had a great experience with these folks. Very friendly. The ladies that work in the office were very good to deal with. They even washed and cleaned the vehicle for me. That was awesome of you guys. Great job. Thank you very much.
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November 2023 by Nishat Mahmud
Great experience with the team, the did an amazing job fixing up my terrain, looks like fresh and smooth again ❤️??Thank you for doing an outstanding job. ?
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September 2023 by Megan Favel
No one wants to be in a wreck, but life happens. And when it does, call Universal. There staff were helpful, professional, and courteous. My vehicle was returned to me clean and better than new. The customer service was above and beyond. I hope I never have to use then again, but hey, life happens.
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February 2023 by Tammy Lynn
They are lacking in the customer service department. The way some of their reception staff speak to people is disappointing. They also make errors with not thoroughly checking into claims etc, begin work they shouldn't and then try and charge customers out of pocket for their errors. Sad, because 5 years ago, I found their service to be amazing. Two thumbs down for the whole experience!
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December 2022 by Andrew Charles Wilcox
Really great to work with. The made a terrible experience of a car accident way easier to navigate.
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November 2022 by Brandon Fuchs
UCC has been working on something special for me and the been very helpful. The staff have gone out of their way to help make the project memorable. I can’t wait for the finished product..Services: Auto body & trim repair
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November 2022 by Bryan Praetorian
Friendly staff, explained work that was to be done, showed me other work being done. Clean facilities. Two locations
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October 2022 by Google user
UCC has been working on something special for me and the been very helpful. The staff have gone out of their way to help make the project memorable. I can’t wait for the finished product..
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October 2022 by Chris W.
Great crew and great work. Sgi accreditation and 2 locations you will be happy with the service
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May 2022 by Pam Hamlin Kritzer
We just dealt with 4 staff members at the 1st Avenue location. Each person went above and beyond. Courtesy, kindness, and professional service! Thank you!
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March 2022 by Sam Fiorante
Good job on my truck but they never put the back panel on or the 2 hooks, the manager felt bad but he fixed rite away other wise?
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February 2022 by Dalton Ostafie
They Brought my Jeep back to life after some hail repair and polish
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February 2022 by Robin Lane
Body work and paint is second to none.
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November 2021 by Patricia Masse
Did my hail damage fix. Did a great job, other than they didn't buff out one of the scratches caused by the hail. Left my vehicle very clean which was a nice suprise.
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November 2021 by uday Nalajala
I have gone to universal by seeing their reviews.finally they did an awesome job. The guy danny and his staff so friendly.i will strongly recommend this place to repair.thank you so much for your help.