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September 2024 by Karen Wiebe
Awesome work done by this company! Great staff to deal with - always kind and friendly with each interaction I had. They quoted a timeline and stuck to it. And they didn't just clean up their work area, they completely detailed the inside, which was an extremely nice surprise. Very much appreciated! Before/after pics shown below
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July 2024 by Ebube Obiagwu
Thankful for the services I received here! Donna deserves special mention for her exceptional customer care service. Really appreciate the team here.
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June 2024 by Chris F
Great friendly service and they even cleaned my suv which was a nice bonus. Thank you
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May 2024 by Mort gouyabadi
Not good.
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April 2024 by Sowhat Kim
I gotta say… you know what you’re doing. I was so happy to get my vehicle back! It looked like a brand new car! I was so upset with my accident claim and you guys really gave my car another life. Thank you. ?? I am so grateful for your service. The ladies in the front are very friendly as well.
Ps. Also, thank you very much for the nice clean up job inside and outside! I cleaned before I took it to your shop but it was so much better. Haha. Much much appreciated.
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December 2023 by Chris Welder
I had a great experience with these folks. Very friendly. The ladies that work in the office were very good to deal with. They even washed and cleaned the vehicle for me. That was awesome of you guys. Great job. Thank you very much.
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November 2023 by Nishat Mahmud
Great experience with the team, the did an amazing job fixing up my terrain, looks like fresh and smooth again ❤️??Thank you for doing an outstanding job. ?
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November 2023 by Dmytro Manziuk
Why don't you pick up the phone?
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September 2023 by Megan Favel
No one wants to be in a wreck, but life happens. And when it does, call Universal. There staff were helpful, professional, and courteous. My vehicle was returned to me clean and better than new. The customer service was above and beyond. I hope I never have to use then again, but hey, life happens.
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February 2023 by Tammy Lynn
They are lacking in the customer service department. The way some of their reception staff speak to people is disappointing. They also make errors with not thoroughly checking into claims etc, begin work they shouldn't and then try and charge customers out of pocket for their errors. Sad, because 5 years ago, I found their service to be amazing. Two thumbs down for the whole experience!
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December 2022 by Andrew Charles Wilcox
Really great to work with. The made a terrible experience of a car accident way easier to navigate.
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November 2022 by Brandon Fuchs
UCC has been working on something special for me and the been very helpful. The staff have gone out of their way to help make the project memorable. I can’t wait for the finished product..Services: Auto body & trim repair
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November 2022 by Bryan Praetorian
Friendly staff, explained work that was to be done, showed me other work being done. Clean facilities. Two locations
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November 2022 by Candice Frederiksen
The staff was very courteous.
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October 2022 by Google user
UCC has been working on something special for me and the been very helpful. The staff have gone out of their way to help make the project memorable. I can’t wait for the finished product..