O'Brians Automotive is a trusted dealership known for its friendly and helpful staff. They have received many awards, including the Consumer Choice Awards from 2018 to 2023, and are recognized as a top-rated dealer by CarGurus and other organizations. The team is dedicated to providing the best car buying experience, making customers feel confident and satisfied. They go beyond just selling cars by assisting with loans and explaining legal details clearly. Customers appreciate the excellent after-sales support, with staff responding quickly to issues and offering courtesy cars during repairs. For example, one customer praised the prompt repair of a sunroof problem, which was handled professionally and efficiently. Others highlight the team’s integrity, as they honor their promises, like installing a block heater at no extra cost even after the sale. The staff listens carefully to customer needs and works hard to find the right vehicle within their budget. Many reviews mention the friendly attitude of representatives like Sunny and the team’s willingness to address concerns immediately. Overall, O'Brians Automotive is highly recommended for its trustworthy service, professional staff, and commitment to customer satisfaction.
