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“I appreciate the lady working the desk she was kind. Not sure if she’s the one that also answers the phone but the phone call lady was nice too. The downside I have here is I know shops want some money but having to come in with what I already got diagnosed for as a problem and having a two hour appointment to later be told the problem I knew already. And then asked to come in at a later date for said problem to be fixed was a bit of a hassle especially having to pay for what I already knew and not having it fixed then. I’m struggling myself financially in this economy and it just would have been nice to be listened to so that the extra payment and hours of time to check something could have been avoided. Then the time could be used for all the other customers. I know the place sees a lot of business. There are many many happy reviewers. Just something to keep in mind for the future and to be mindful of the fact that everyone is struggling right now. Other than that I didn’t really find any issues with customer service overall and thought the mechanics and front desk lady were nice.”
“Needed to take my car in for a check up. I was expecting the same demeanor from the owner that i received from other mechanics I've been to. I was totally floored by Gil's kind, friendly personality! Treated with respect. Something i was not used to. Honest, good prices, and explained things to me. Breath of fresh air! I would certainly recommend to anyone. My family all go him him. Well worth it.”
“Simply the best! I had an early morning tire issue & he went out of his way to help me out. He had me back on the road in under 30 mins (yes he saved my tire!)”
“Highly recommend! Jonathan Junior hooked me up with a new tire for my work truck quick, easy and cheap on a Sunday morning when all other local tire shops were closed. Thank you Jonathan Junior!”
“My inspection was overdue and I missed the appointment I made at another shop. Called Monroe and spoke to Taylor who was able to get me in that day and added an oil change when I said I needed one. Professional, accommodating, respectful.”
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
“Ray was awesome!! Very knowledgeable and helpful and super polite! The store was very clean and looked awesome! Batches earned a customer for life thank you ray and the Woonsocket store!”