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“We cannot say enough great things about this store. My boyfriend bought his first bird there when he was a child and brought me after we bought our own birds. The selection alone would draw any bird parent, as there's nothing of the size in this area. The owners are a dedicated family that have years of experience in bird care, and are always happy to discuss our pets care. Today we ordered items to be shipped to us this time instead of visiting the store. We were shocked when the owners dropped our order to our home themselves a few hours after, since they already were in the area, and as we are having car troubles we could not have appreciated it more! Not many businesses these days go above & beyond consistently and have such a great mission! We truly love supporting & shopping there. They are always respectful, friendly, and attentive to all customers. In addition they board birds, offer grooming sessions, and work with an Avian vet. If you have a bird and you love them, we recommend shopping here! There is also a wide variety of products for care of other pets in your family too, so give them a try!”
“The cashier, I wish I had gotten her name, was so helpful!! She answered all of our questions, gave personal recommendations and advice. The store was nice and clean but what will keep me going back is there awesome customer service.”
“I went to this store for a nail trip. I drove 30 minutes to this store, I have a very anxious rescue dog. I arrived 40 minutes early so I would be the first one. I was greeted by a very knowledgeable and polite employee. His name was Ethan, he is a great representative for the store. He came outside to give the 30 dogs waiting water, then hand fed each dog a treats 15 minutes later the manager came out to apologize that the groomer was late. He came out again with a bag of treats and a free dog wash for everyone I have to say Rumford pet is lucky to have such compassionate employees.”
“Really great local business that has everything your dog or cat could need or want! Stopped in today and they helped me find a new food for my dog to try who has been struggling with digestive issues.”
“Clint, the owner, delivered our order in 1 hour! Very fast delivery, respectful of property, and great communication. The store personnel are also very friendly and helpful at the Franklin location. Great work!”
“I've been taking my German Shephard Kobe (3 years old) for the past year or so, and they always handle him with care. Kobe is not the best with strangers, and the fact that he goes to Dtails willingly and without ever any issues says alot about the Dtails Team! They are amazing at what they do!! Bathing him, cutting his nails, brushing his teeth, cleaning his ears, they do it all & I would recommend them to anyone! Thanks Dtails :)”
“During my hunt for a reptilian companion, I visited countless shops. What I learned during this time is that reptile shop owners are not friendly unless they're making a sale. However, the gentleman who owns Sabrina's wasn't pushy or rude. He was a professional, knowledgeable, and personable guy. I managed to bring home another member of the family!Thank you Sabrina's Reptile Kingdom.”
“Our favorite store ! Karen and Lisa are the most helpful people . Everyone in the store is well knowledge, super friendly and helpful. My cat is always getting spoiled by them and I go home with the best food ! Will be not going anywhere else .”
“Came here to get my dog a new harness. This employee helen was very nice and knowledgeable about the products she sells. I highly recommend coming to this location ill be back agin. Thank u Rumford pet for Amazon employees.”
“This was my first time bringing Scout to PSP.Susan was amazing. When my dog came out from grooming he was so happy… she is a dog whisperer. He looks darling and so calm. Everyone I met was so nice and helpful. My new go to place! Thanks so much!!”
“Such a knowledgeable store owner who advocates for the dogs visiting her store. Took their training classes as well and would take definitely classes here again. A great experience for a very reasonable price.”
“Store was very well supplied with all products. The team was very helpful as we were not familiar with the store so they helped us locate the prducts we needed. We were very pleased with our experience!”
“Warm and Loving. These people genuinely love what they do and take pride. My dog: Chippewa is an English Cocker Spaniel, generally a groomer’s longest most exhausting client. They treat Chippewa like a celebrity and he loves going to see them.”
“I can't say enough about The Big Biscuit Bakery.Wendy is fabulous and takes the time to remember everyone's name.Not only do they treat the customers well, but they have such wonderful products.After spending a few hours down at the Pawsh Pooch Pet Salon & Spa, my Lois gets to top off the experience by walking over to the Big Biscuit Bakery and picking out some baked treats.”
“The owner has always guided me with my aquarium needs. From saltwater fish, corals, RO water, tank maintenance. His tanks are well maintained and he always has a great selection of fresh and saltwater fish. I have never had an issue with any corals or fish that I have purchased.
Thursday’s are his busiest days. So, if you go on a Friday you most likely won’t have a big selection to choose from. He’s so nice and honest. You can’t get any better than this guy!”
“This is absolutely the best place to shop for pet supplies. Why? Because the staff is super helpful. Not so much at the other places you shop. They have everything you need in stock. They help you find what you're looking for. And they're nice to you while they do it. I'm impressed.!”
“Just moved to town and went here based on a rec from a friend. It was GREAT!!! They did exactly what we asked, it was reasonably priced, and even my dog was happy afterwards, which he never is after grooming.”
“When you arrive, the door to receive the loads is all the way to the back, passing the blue domper, it can be confusing because it does not have Receiver signs, but that's it, you enter and deliver documents. The service is quick and then you have your door. Downloading is fast too.”
9:30AM - 5PM
289 West St, Milford
Pet Stores
“One of the absolute best animal shelters there is! They work so hard to take proper care of the fur babies. So kind and helpful too. Kudos to all the fabulous workers there!! Definitely coming back to visit!! ❤️”
“Michelle and the ladies that do the dog grooming are fantastic. Always treat my pups with great care and in the end, the dogs are always gorgeous and happy and strut around like they own the place”
“Staff is great with helping answer any questions and assisting with anything we need. We come in every week for crickets and catfood, and get along with everyone there.”
9AM - 9PM
371 Putnam Pike, Smithfield
Pet Stores
“I go to the store one to two times a week and I can’t honestly say all the staff is amazing. There is a worker named John there who always helps me out when I have questions. He’s compassionate about the animals there and he’s very knowledgeable. Petco is very lucky to have the Workers they do in Smithfield. I wish every store and people in general were all is nice as the staff at Petco. They’re just so amazing. I know I keep saying that but anytime you’ll have an issue. They’re always there to help you thank you to the Smithfield Petco.”
“Westminster has awesome customer service. They immediately addressed an issue and provided a satisfactory resolution.Our puppy loves the Crinkle Tail Critters and it has lasted longer than most toys.”
“Always nice people there. They sometimes groom my dog, but sometimes I use the self wash, and it's awesome! They give you everything you need to bathe your pup.”
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“Very nice staff, Derek (a clerk) walked me through everything I needed & never once complained. Simply said "no problem" & guided me to exactly what I needed. I'd recommend this location if in search of products they have in stock.”