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July 2024 by Jessica Gorton
My inspection was overdue and I missed the appointment I made at another shop. Called Monroe and spoke to Taylor who was able to get me in that day and added an oil change when I said I needed one. Professional, accommodating, respectful.
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July 2024 by wadnel joly
They make me wait and take care on others customer I made an appointment they didn’t take me
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July 2024 by Allyson Baptiste
Had an inspection done on my car. Super nice people and Great service ? I'd totally recommend this place. ?
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July 2024 by James Fig
Came in for a quote on tires. Tyler the manager was working alone. Had two cars in the air and working two phone calls at once. I wouldn’t have minded coming back tomorrow but he insisted that he would at least give me a quote like I asked. And in between cashing customer out, answering phone calls, and working on numerous cars (all alone) he was able to look at my tires and give me a quote. Excellent manager. I will definitely becoming back for service
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July 2024 by Vanassa McClair
Tyler helped me out with my car. Fit me in last minute of the day! Great service, he had a great attitude and always smiling
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June 2024 by sharon Lawrence
Wanna give a big thanks to Tyler for helping me did amazing job on get my issue resolved thank u
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June 2024 by Loida Lebron
Friendly staff. Didn't have to wait long for an appointment.
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June 2024 by Flor Rattray
This is the most horrible place for service. Last week I showed up to get my AC checked and oil change. I get there and the ahole service advisor tells me I have to reschedule do to his macanic being out. He had 3 hours to call me and cancel but instead I lose a personal day at work. I reschedule a week later and I show up only to be told that I never made an appointment but I can stay and wait. I waited 2.5 hours for nothing. Other people had "appointments" so I finally list it and asked for my keys back. He gave them back without an apology. Since I'm not a Karen or a hood rat, I said nothing and I'll never give this place my business. I've been coming here for 8 years and this is the worst experience ever.
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June 2024 by Elizabeth Collard
Was there earlier to have the last part of my inspection done after it failed because of the emergency brake not working so I had it fixed and went back to get my sticker I was helped by Edwin I think that was his name he was very kind and went out of his way to explain everything he was doing I had a very good experience
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June 2024 by arthur lariviere
I do not trust these people at all they will adly rip you off and smile while doing it
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June 2024 by Matthew Gonsalves
Got my inspection done here. Friendly employees great place to go to.
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June 2024 by Anthony Joe
If I could give this place less than one star I would. My car needed an oil change, and an ignition coil. I scheduled the appointment on Monday, for Wednesday, and I was promised to have my car back the same day. Imagine my surprise when I went to pick it up, and found it to be in pieces, and the mechanic told me he had to leave for his other job. The manager said that he doesn't work on cars, it wasn't his problem, and I would have to figure out how to get home. When it was finally ready the following day, they quoted me one price in the morning, and when I went to pick up the car the price inflated by $40.00. Not to mention they were trying to upsell me the whole time when all I needed was the coil and oil change. I was convinced to change one spark plug, but with labor it was $60 for one plug. I told them Auto Zone charges $8.00 for a spark plug they laughed at me.
They did fix my problem, and my car is running smooth, but I will never do business with them again. Poor customer service and rude!
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June 2024 by Miguel Vazquez
Great Service very fast with the best people.
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May 2024 by Johnny Sotomayor
Good quality work and excellent timing
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May 2024 by jenny ocean
Very helpful. They went above and beyond for me. Thank you all
