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June 2024 by Robert Cesario
Wish the staff could be more friendly
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June 2024 by Samantha Westgate
Honestly I don't recommend anyone to go to this auto zone!! Horrible customer service. I don't know why I even went there today had horrible experience when I first started driving at this location and I just figured give them a try seeing it's been 13 years since I went the last time nope never agian will I step foot in there!! I went in and got in line I had a question to see if they can help me with my key fob it said the battery was low. They were helping the guy in front of me and I was next mean while two other people get in line behind me to cash out . An older man came up and said can I help you and I said I was looking for help with a battery for my fob he said oh I don't know how to do that you'll have to wait for one of them in that time the other guy takes the customer behind me so I step back into line there's still one more person behind me then the other guys with the can said can I help you and I was like yes I just have a question and I started to walk up to him he stops me and says let me cash him out first so I stop and step back again. After he's done with that guy he say how can I help you I start to tell him what I need help with he cuts me off mid sentence and he said oh we don't do that here you need to go on YouTube for that and then continues with oh and you definitely need a battery but again I don't know what battery so your got to look on YouTube! I just walked out I couldn't believe that was his answer and to take two customers first before even seeing what I needed. So disappointing. Needless to say I went right down the road about a half a mile to advanced auto parts and the guy that was there was absolutely amazing busted out a pocket knife and fixed my fob within 5 minutes very professional. Just go to advanced auto parts! Auto zone would rather you use YouTube Instead of supporting there company!!
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June 2024 by Dan Martineau
The Customer Service is always excellent
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May 2024 by Dave lister
Does anyone answer the phone at this place. It rang about 30 times and no one answered.
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May 2024 by Dama Barros
Pretty helpful
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May 2024 by Ruben Gomes
Guy went out his way to help me with another stores screw up
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March 2024 by jenny ocean
Shout out to Rico - for your excellent service, kindness and help today. - Jenny
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January 2024 by Daisy Soto centeno
Good place, good people
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January 2024 by AJ Whel
Employees yells at me that I 1 min left 4 min before closing and upon my departure they proceed to lock the doors 2 min before there closing time. I pray they turn these stores around cuz the way the internet is going people will only order online becuz I know I’m tired of being disrespected every time. I got there
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January 2024 by Lyleta couepel
Very helpful
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January 2024 by Blkk Rose
Very rude staff. Made me feel some kind of way.
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December 2023 by Stephen Jones
What's really not impressed the cashier seemed more interested in his phone and text messages then he didn't helping me find the part. Definitely have no desire to go back to this AutoZone
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December 2023 by Hailey Raskob
The night manager was extremely rude and not willing to help us when we needed help, the young kid with him was so sweet and wanted to help us but his manager didnt want him even attempting to help. Worst service, and autozone needs to hire people that can fix your car at ALL HOURS of operation. Kind of crazy to buy a battery when your battery is completely dead and have them say “we cant help you” right to your face like it’s my fault my battery died and I cant replace it myself. I’m sure other locations are better than this one.
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December 2023 by Niles Motyl-Szary
I bought some brake parts from this store and despite looking up my vehicle on the computer, they sold me the wrong size rotors. No big deal but when I went to return the un opened items, they didn’t give me a full return. The return amount was less than what I paid. I mentioned this to the clerk and he said there nothing he could do.
Looks like I need to shop at a different auto store.
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November 2023 by Jean Guadagni
Thank you so much for your outstanding customer service today Rico & associates! Thought we bought the wrong oil filter, you and your coworkers (sorry! Didn’t get his name) took the time to help research and solved our problem. Many thanks!
