Valenti Automall is a Subaru dealership where clients are treated with respect and the sales process is upfront with no pressure. Many customers report a very professional and painless car-buying experience, with knowledgeable and friendly salespeople who are well-informed and give their undivided attention. They focus on creating lasting relationships rather than just making a sale. The business management team is also noted for being thorough, well-prepared, and efficient, ensuring everything is clearly explained and the process does not take all day. Customers feel like valued clients and appreciate the good culture, often driving past closer dealerships specifically to visit Valenti based on positive reviews. While most experiences are highly positive, some feedback notes occasional issues with service communication, such as unexpected charges for additional labor without prior approval, which can lead to surprises on the final bill. However, overall satisfaction is strong, with multiple customers making repeat purchases and recommending Valenti to other Subaru enthusiasts. The dealership also offers perks like free oil changes, encouraging clients to return for service.
Very professional sales people, no pressure and we'll informed. We were exploring options and definitely not ready to buy. That was known by the sales person. He gave us his undivided attention.
May 2024
My scheduled appointment was east and fast to check in for. I was in a loaner car and back to work in a jiffy!
October 2022
This is my second car with Valenti Subaru and staff there is very friendly and professional
