JCPenney is a pleasant store that is laid out very well and is clean. The staff is generally helpful, courteous, and friendly. It is considered the best location by some, with a great selection for basics in men's clothing, especially in an area with few other shopping options. While the store may lack curb appeal and some wish for a broader selection of work-appropriate clothing, it remains a good store for finding sales and getting needed items efficiently. Customers hope it stays open.