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March 2024 by CB Bones
There was only a couple people ahead of me, and she apologized for the wait(it was only a couple minutes). They are quick and are super friendly. I live in Coventry, and I prefer this post office over the Coventry one.
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December 2023 by L J
Terrible. Go anywhere else. They either steal mail and packages or simply are to incompetent to deliver properly. Don't ask any questions because they don't answer. Shameful service from USPS. It's safe to say whomever is running this office is lazy, stubborn and incompetent as well.
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December 2023 by El Chops
Terrible. Go anywhere else. They either steal mail and packages or simply are to incompetent to deliver properly. Don't ask any questions because they don't answer. Shameful service from USPS. It's safe to say whomever is running this office is lazy, stubborn and incompetent as well.
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December 2023 by Krystal Johnson
I've tried calling multiple times, they just let it ring and then pickup/hangup after a while. Not impressed.
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July 2023 by Peter Harte
Looking for that authentic Post Office experience? Well, the West Warwick Post Office...Delivers! (Get it?) If there is a long line then you'll wait a long time. If there is a short line, you'll wait a little less... There is no sense of urgency or anything when it comes to getting a line of people out the door. Last time I was there one employee was working the counter, and two others were talking and casually walking around. If you'd expect one or both to momentarily stop and help with the line, it wouldn't be the post office!My favorite is listening in on a long conversation about "what's new" between the one staff member and the customer while a long line to forms. It's both maddening and hysterical. You could argue for the customer having the conversation it's good customer service though. My suggestion is give yourself 15 minutes for every 5 you'd think you'd need, and enjoy the classic Post Office Experience. Who knows? This might be a thing of the past soon. And if you liked this, I recommend your next stop be one of the fine DMVs found here in RI. So authentic. ??
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June 2023 by Curtis Kryla
One Stop Shoppy Very Busy LOCATION BUT THE STAFF RICHARD MARTA AND ETHAN ARE INCREDIBLY HELPFULL SO KIND AND POLITE AND VERY KNOWLEDGEABLE ABOUT ANY AND ALL POSTAL NEEDS!!! EVEN IF ITS JUST LOCAL OR AROUND THE WORLD NO PROBLEM FOR THESE SKILLED EMPLOYEES*** FULL SERVICE LOCAL POST OFFICE SERVICED UP WITH GOOD OLD FASHIONED POLITE VALUES!!! TEN STARS ALL DAY LONG!!!
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May 2023 by Nolan Hart
Really friendly staff! Marta women who works behind the counter is always so pleasant and helpful.Everytime I go to west warwick post office it's a great experience.
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December 2022 by Nicole Babin
Meant to post this last week, but I am so pleased with this post office. I went to another post office where the woman refused to help me figure a way to send a package to my deployed fiancé, but Richard at this post office was PHENOMENAL. He helped me with no hesitation and I was in and out in 5 minutes.
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December 2022 by Jasmin G.
This is my local post office and honestly I've NEVER had an issue here. The postal workers here are always so attentive and kind. I notice they always have new people though, but we are going through Covid I expect this often. But they usually go through the lines very quickly, and there's usually always two working at once so the line is never long when I go. I usually say how great their service is because it is. I go here to mail stuff, get money orders and stamps, although I've never had to ship at this location. They have a nice sized parking lot, and it's a nice and clean location.
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July 2022 by Rachel Gabriel
What is up with the older woman with the grey older Bob cut with glasses lol I don't even know what I did, but I said hello how are you, no reply. Whatever she might not have heard me, but when she gives me my tracking receipt while she looks over at her coworker to ask if she could go on break, I forget her name but she's always nice and says hello everytime I am there. Older lady, didn't even say anything to me at all! Nothing not even a bye afterwards, so I looked over at her nice coworker and told her to have a nice day because she acknowledged me! To the older lady Sorry if you can't acknowledge me but someone else who was serving an entirely different customer acknowledges me better than you, I hope whatever it is that I did that bothered the older woman doesn't get to her too much! I wish I knew the other lady's name, she has dark curly ish hair brown eyes, wouldn't say she's tall about my height at 5'5, thank you miss there are alot of people that appreciate your kindness .
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May 2022 by Zorymar Pacheco
This woman with the brackets have a really bad costumer service, i havent get my package on time and she was telling me to find the mailman near my street never seen him thats a really bad answer for a costumer plus i ask her how can i contact the mailman and she answered i can’t, hate this miserable woman
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May 2022 by sloth
every one of my packages sit in the post office for at least a week past delivery date and my current package had been sitting in there for 22 days now, its so horribly slow
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November 2021 by Jeff
Great post office to do business. Very friendly, great service.
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November 2021 by John Magus
That telephone system you guys have is a joke.
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November 2021 by scott vereen
they are vary lazy and never deliver