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March 2024 by Courtney T.
BUYER BEWARE***** After two years I am still trying to get trash inserts that I paid for. Over two years ago I had Ricci Kitchens come out and measure for my new cabinets. Due to covid they cabinets were delayed (very understandable) but were the wrong size - 90% of them, when they arrived. I was told by Gia and Libby I had to pay for the wrong cabinets. I'll write that again - I was told I had to pay for the wrong cabinets and submit a new order for the correct ones. Several months later, I had to pay for the some of the cabinets and now, two years later am still waiting for my trash and recycling inserts. PLEASE - Look somewhere else for cabinets. This place is definitely cheaper but you get what you pay for.
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February 2023 by Andrea Mansfield
A friend of mine bought his cabinets here. It turned out to be a disaster. He received damaged cabinets, and the replacements were not the same shade as the rest of them. The product was supposed to be made in the USA, but turns out they're made in Vietnam, and are not very sturdy. My friend was lied to and swindled. When he complained about the replacements they stopped responding. It is disgusting the way they talk to customers. Buyer beware!
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December 2022 by Julie T.
Libby and Joe are the best I am in there all the time for cabinets. My cabinet always come in early. They assemble it and deliver. If I am not ready for the cabinets they hold them for me and everything. The cabinets are good quality and a fair price. I have ordered two kitchens so far with two more in the pipeline. I can't recommend the guys enough.
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December 2022 by Stephen F.
Alert! DO NOT Ever buy cabinets from this company. They promise they have the best quality cabinets you can get, but it turns out you’re gonna get the worse cabinets in the market. They come chipped from the store. Lie to your face. They give you attitude when you complain. This cabinets come all warped, poorly put together, chip from even touching them. Also they have the worse delivery out there, they pile all of them on top of each other, with no care at all. There are so many problems that I could write a whole book of complains. Don’t fall for them.Service: Kitchen cabinet design
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November 2022 by Alison Lagor
My husband and I were absolutely thrilled with our entire experience with Ricci Kitchen and Bath. The owner, Libby, was approachable, friendly, knowledgeable, honest, and professional. The contractor who measured and installed our countertops was just as great to work with. And my kids loved visiting the store and hanging with Libby's adorable pup!Overall, our countertop installation job was completed quickly AND it was affordable and well done. We had a great experience and beautiful new quartz countertops to show for it!Service: Kitchen countertop installation
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September 2022 by Michael Gabriel
I've worked with Ricci Kitchen and Bath for the past 3 years now and have done over a dozen projects with them. Libby offers quality cabinetry at a great price. Knowledgeable and professional sales and design team. I strongly recommend them on your bathroom and kitchen remodeling.Services: Kitchen cabinet design
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September 2022 by Alexus Furtado
Very professional workers! Owner is personable and makes sure the job is done. High quality cabinets for a price you cannot beat. I tell all of my friends and family about Ricci’s!Service: Kitchen cabinet installation
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September 2022 by alex rollins
Libby and his staff were great. They were knowledgeable, courteous and professional. The quality of the cabinets were great.I was in a pinch and Libby was able to come through last minuteService: Kitchen cabinet design
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September 2022 by Darlene Ricci
Great quality and a very reasonable price! Saved me thousands for a better product. Would highly recommend. Staff friendly and informativeService: Remodeling
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August 2022 by Pete O.
If you are looking to have new kitchen cabinets and countertops installed with endless delays, multiple calls and texts for updates that accomplish nothing but excuses, shoddy workmanship, and overall incompetence from company, then this place is for you. The owner, Libby, is a b******* artist of the highest order. He should be selling used cars, but I feel he would be too sleazy for even that profession. The wrong style cabinets were delivered and was blamed on the supply company. We personally talked to the cabinet company, Cubitac, and we're told that they delivered the exact cabinets that he ordered. The island was put in the wrong spot and was the wrong size. A spice rack, that was clearly marked on the plans, was never installed. This was pointed out multiple times and nothing was done about it and then it was too late because the countertop was placed and there is now no where to put it. There are 3 inch gaps on either side of the dishwasher. Some of the drawers and cabinets don't shut correctly. The refrigerator that was supposed to be boxed in, never was because the countertop next to the refrigerator was too long. When this was brought to the owner's attention, we were told thats 'not his job to fix.' The electrical wiring can only be described as a 'hack job.' Our garbage disposal was never reinstalled after mentioning it numerous times. Was told we needed a new one. I explained that that one worked fine, but they still never reinstalled it. So after six months of delays, we threw them out and are now completing the work ourselves.
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August 2022 by Kathi Hunt
We used Ricci furniture for our kitchen we were so happy with our results it came out beautiful!l We loved it so much we recommended and also used them to remodel my son's Kitchen which also came out beautiful!! Highly recommend this business!! Libby and Lauren are the best !!Service: Kitchen design
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June 2022 by Jennifer Lancaster
I purchased a new kitchen from Ricci Furniture. I am beyond happy with how this is turning out. It's not finished yet, but the improvement already is transformative. It's beautiful. Now regarding the quality of the cabinets, amazing. They are just gorgeous. I chose a slate color, so it's like a blue/ gray color. My counter tops are quartz, white with gray veining, backsplash is white beveled subway tiles with an accent of glass tiles behind the stove. The range hood is matte black, gorgeous too. I'm going with matte black hardware and matte black faucet in a stainless steel farmer's sink, and I'm having a pot filler placed above the stove also in matte black. Libby has been a dream to work with. I'm am thrilled with everything I've been through with them.
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April 2022 by Judii DiGiovangiacomo
The best quality and price that NO ONE CAN BEAT!
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February 2022 by mr BIG
It’s been 18 weeks since I ordered my kitchen cabinets. It’s been 8 weeks since I received all but one cabinet. I’mNot talking about a special order either. I need a 24” white shaker wall cabinet. 18 weeks total for a simple everyday cabinet with nothing extraordinary about it. No replies, no response, no reasons as to why. In the mean time my money is gone. I could have invested in a more reputable company but didn’t. Learn from my mistake. They’re unprofessional, unreliable and rotten to the core. I will be filling complaints with the proper authorities etc and I highly recommend you avoid these clowns. As a contractor I could driven so much business but screwing me on my own house with out so much of aHeads up and clearly wishing I’d just go away instead doing their due diligence to make this right in any way that’s acceptable is jaw dropping. At best this business is likely a front or scam of some sort and with marijuana scent over powering the “show room” (that would have embarrassed Building 19) and the employees (who likely as duped as we are) who have zero answers for the overwhelming incompetence of Mr. Ricci.
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February 2022 by RJ Fournier
This place is likely a business to front something illegal. It’s the only thing that explains the incompetence of Mr. Ricci. They told Me 4-6 weeks on my cabinets. I ordered them 18 weeks ago. 8 weeks ago I got all my cabinets except one. It was the ever allusive 24” White shaker wall cabinet. How unusual! (Yes, this is sarcasm). Ricci is not a man of his word, his business is likely a sham or front for something that indulges his perverted need for power. We will Continue this fight for justice, and loudly, until we all meet and finally out an end to it all with lethal means being tabled for now.
