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March 2024 by Michelle Foertsch
Jackie is very nice and very helping. I like them a lot. I would recommend them to everyone I know.
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February 2024 by Renee Smith
My neighbor suggested MAC Enterprises when I got into an accident just before Christmas 2023. They were very pleasant and friendly to work with. They spoke to me like we were great friends. I got my car back in the expected time frame even though one part was delayed. I would definitely go back to them!!
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February 2024 by Renee S.
my neighbor recommended MAC Enterprises when I got into an accident just before Christmas 2023. They were wonderful! They provided an expected completion date and met it, even though there was a delay on a part. They spoke to me like I was a good friend every time I spoke with them- they were always super friendly. It was great to know they would take are of eveything with the insurance company on their end, even covering my deductible! I would definitely use them again!
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February 2024 by Adam
Great experience having my vehicle fixed here. They’re very professional, polite and easy to work with. The two lovely ladies you deal with processing the paperwork were easy to work with, informative and a lot of fun. My vehicle came back in even better shape than the day I bought it. I won’t go anywhere else next time I need body work done.
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February 2024 by Kristen Russell
A++ Jackie and Melissa are the best! If we only had girls like these two working with customers everywhere.
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December 2023 by Taylor Holland
Phenomenal experience working with Mac Enterprises, immediately after receiving an insurance estimate I called them and Jackie walked me through the whole process, got me set up with a rental and gave me updates every step of the way. When I got there to pick my car up, the owner came out and walked me through the repairs and made sure I was happy with everything before I left. Great communication, and flawless paint/body work. I drove two hours to have my car worked on here because of the reviews and don’t regret it at all. thanks for all the hard work, and I highly recommend them!!
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December 2023 by Sam Prefontaine
Great service, vehicle looks good as new. The Office staff is amazing. Melissa and Jackie made everything so painless. I Definitely recommend Mac, Mac Enterprises will now be my go to shop!!Thanks everyone!!
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December 2023 by dawn baff (Dawn Casali)
The service & professionalism were top notch! This was my first experience with MAC & I simply cannot compliment them enough.Vinny runs the show with a great crew! His knowledge of collision repair is easily recognized.Jackie knows her stuff and runs the office & paperwork as a true professional. She takes care of everything from contacting the insurance company, setting up your rental, & completing all the necessary paperwork.Melissa cannot do enough to help in every way! My rental was spotless & ready upon arrival.The workmanship of Vinny & his crew is exceptional. My car looks amazing andwas ready for pick up in9 days and that was during the Thanksgiving holiday!My experience with MAC could not have been smoother!!I highly recommend this collision center!!
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November 2023 by Heidi Toppel
These folks are terrific! My car looks brand new -- it glistens. It was finished a week earlier than predicted. Vinnie runs a great business with great help from Jackie (she sings when she leaves a message), Dennis and others. They also covered my rental and deductible. Tip topterrific customer service. Give them a call and you'll be extra pleased.
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November 2023 by Joseph Napolitano
Mac enterprises has no equal. Jacky and Melissa got me into a rental in no time so I could get a dent fixed on driver side door. Process was painless. The work they did was exceptional. Thank you to everyone there.
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November 2023 by Heidi T
Terrific customer service. My car **************! It was completed a week early. I am so delighted. Thank you, ******, ******, *******, ****** and the rest of the crew. Woot woot!!
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November 2023 by Paul Allen
I was hit twice in one day which is actually kind of funny after the fact. Jackie and Melissa made the process so easy. They dealt with insurance companies, provided a rental car and made the whole experience absolutely simple. The work from the garage was incredible and I'm very happy with the results. I would definitely recommend Mac Enterprises for any auto body service you may need. Also, my car was cleaned on the inside by Melissa who's customer service is top shelf.
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October 2023 by Robert Duffy
Thank you very much to Mac enterprises! They did awesome work on my F-150 that had gone off the road. Looks like a new truck again! Everyone there is amazing to work with. They went above and beyond what I even could have expected! They handled everything with the insurance company and provided me with a rental as well. If you are looking for a great body shop, look no further than Mac Enterprises Inc! In West Warwick, you will not be disappointed!Services: Painting
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October 2023 by Rental Agent
Several weeks ago, I experienced some damage to the tailgate of my brand new 2023 Mazda CX5 when it came into contact with my garage door after a malfunction. Needless to say, I was very upset about this.I went online to research and locate an auto body shop in the area, after having learned that the owner of my trusted auto repair shop in Providence from prior decades in RI had recently died of cancer which, of course, saddened me greatly and only added to my troubles.I live in Newport and am new to that area as I had recently moved north from SoFL to become a candidate for a lung transplant at MassGeneral in Boston. I felt very much alone and isolated and the last thing I needed was to deal with this unexpected and, I feared, costly auto body repair experience and dealing with a new shop. Mac Enterprises caught my eye online because of its stellar reviews and promises to work with my insurance company and, hopefully, cover my $500 deductible, as my old friend Gerry at Antone Auto body in Providence had always kindly done in ‘the old days’, and provide a courtesy rental under my policy as he also always had done, both of which services had greatly softened the impact of the damage.I feared those days of personal service and kindness in this business were things of the past and doubted I could find a shop to match the past service I was used to under such circumstances. Not to denigrate the excellent customer service, kindness and quality of repairs I had come to expect from my prior shop, but I was wrong about doubting I could find such qualities at a new shop, and my doubts went out the proverbial window when I contacted Mac Enterprises!Jackie at Mac proved to me that each of those five star reviews, which sometimes in this cynical age give us pause to doubt the accuracy/honesty of such reviews, were only the tip of the iceberg of the quality of the work, the excellent personal service by the team, especially on Jackie’s part in softening the stress inherently involved in such circumstances and overall making the experience an unexpected pleasure!I spoke with Jackie yesterday on the phone about my car being ready for pick up and my returning the rental provided by Mac at no cost to me along with absorbing my deductible. I was excited by the anticipation of seeing my brand new car in brand new condition once again, thanks to Jackie and the team at Mac.She and they did not disappoint! When I arrived at Mac, I was in and out of the shop in under 5 minutes, thanks to Jackie, and we hugged each other to say goodbye and thanks for making the entire experience such a positive one.Should I need auto body repair services again, I will look no further than Mac Enterprises, and Jackie!Best, Rob
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September 2023 by Kyle Kilcommons
Hit a deer, a month before a road trip. I planned back in February. Went to Mac's off a recommendation and I couldn't be happier. The people there are incredibly and their work is beautiful. My car looks brand new! If you are looking for a bodyshop this is the one!Services: Painting