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“Salesperson, Matt, was friendly, patient & knowledgeable with purchase of refrigerator. They were very helpful with best pricing and guiding me through the variations, dimensions, waterline access, etc.
Delivery team were very professional, but friendly & did an outstanding job with installation.
I will definitely consider a future purchase and would recommend to family and friends.”
10AM - 7PM
25 Airport Rd, Warwick
Electronics
“Thomas saved my sanity!! I broke my phone at the worse possible time. I have a big event this weekend and absolutely needed my phone as I am the contact person For dozens of people. Thomas talked me off the ledge almost immediately and clearly told me what could be done. He explains things very well and immediately made me feel comfortable. Not only did I get a new phone, but I also got a new iPad. Thomas was able to find deals for me That fit within my budget and I am grateful to him. You have an excellent employee in Thomas!”
“I had a wonderful experience getting a new iPhone. Hector was great to work with! He was incredibly knowledgeable, kind, and extremely helpful. I will definitely be coming back to this location in the future.”
10AM - 7PM
76 Gate Rd, North Kingstown
Electronics
“I never wanted to use a Verizon Wireless Zone store over a corporate store BUT I was wrong! Jay at Verizon Wireless in North Kingstown was extremely helpful and knowledgeable! What a pleasant experience, He took care of everything and I didn’t even have to change my plan! Best customer service I’ve had with Verizon in a very long time! Thank you, Jay!!!”
9AM - 7PM
643 East Ave, Warwick
Electronics
“Such great service! I called this excellent little shop because my phone was giving a moisture in charging port message which didn't seem correct. They said, "Bring it in, and we can figure out if it's repairable." It turns out that it didn't need to be resoldered, and there was just junk clogging up the port. It was inexpensive, and the staff were honest, and good conversationalists. I'm so pleased!”
“I really liked this store, the service is super good and above all, the knowledge of the girl who helped me, I think her name is Roxanna, knows a lot about how the Cricket wireless service works; I recommend this location.”
9:30AM - 5:30PM
256 Weybosset St, Providence
Electronics
“Awesome place to buy a piano! Chris was very helpful and took all the time needed to make sure this piano was the proper fit for me. Delivery was very good as well. I will definitely go back when I’m ready to upgrade.”
“Pinnacle Discount Center has a wide variety of TVs. Well, I had a problem with my TV that my family brought for me back in December 2023. It just went out, no picture, no sound, nothing. So I called the manufacturer. They told me because the TV was bought at a TV Discount Center that wasn't on the manufacturer's list. This manufacturer will only replace TVs that are bought at bigger stores like best buy, walmart, and targets or any other store that has a TV department. Since Pinnacle Discount Center wasn't one of those stores they could not help me or send me a new tv. They told me to go back to the store where the TV was bought. So I called Pinnacle Discount Center thinking that they would be more than happy to help me. I was sadly mistaken. It was a very upsetting experience with this place. I was having problems with my phone at the time I called so the salesperson that answered couldn't hear me, because my phone service was going in and out a lot. So I raised my voice a little bit and said can you hear me now, can you hear me? Over and over again. The sales person that answered the phone hung up on me. So I called him back and told him what happened to my TV and of course the phone was going in and out again. He couldn't hear me. So again I just raised my voice a little, mind you, so he can hear me. But again he thought I was yelling at him. When I wasn't trying to. So he said to me, if you are going to yell at me I'm going to hang up on you and that's just what he did, hung up on me again. I wasn't trying to argue with him. I was very upset that he hung up on me. That's it. I wasn't angry at all . The phone was going in and out I raised my voice just a little bit so he can understand me and he hung up on me. No patience whatsoever. So I called back again and ask to speak to the manager of the store. When the manager came on the phone he sounded very frustrated and a little angry with me before he even heard me explain my side of the story. Doug was very frustrated. I got so upset and nervous because this guy just lost it with me over the phone this guy Doug the manager. He made me even more upset and nervous. All I was doing was trying to explain to him what happened in my own words. And he did everything possible to stop me from explaining. Doug just didn't want to hear it. But that's okay, I'm not mad at him. I guess he's doing his job. I guess Doug got mad because I did tell him that the salesperson that hung up on me twice should be fired. Maybe that's what did it to Doug, I don't know. But anyway, all this was a big and I mean big misunderstanding. The manager Doug did not have any patience for a customer. So he told me to bring the TV in and he would exchange it since the manufacturer couldn't help me. 4 days later I brought the TV in to Pinnacle Discount Center. I thought by this time everything would be all done and over with and everything has calmed down. But no, Doug started talking to me about what happened 4 days earlier. I didn't say a word. I did not want to go back there and start an argument about what happened earlier. But I did keep my cool and just let Doug get it all out, so he could feel better. All I wanted was to exchange my TV, not argue. Hey doug! Let It Go, it's okay the manufacturer couldn't help me, but you did! So thank you and may God bless you and yours always.”
“Mike at the Verizon store on Wayland Square was excellent to work with. I recommend him highly. He is knowledgeable, patient and super helpful. He went out of his way to assist us.”
10AM - 7PM
601 Cranston St Unit 3, Providence
Electronics
“I has an excellent experience at the cricket store at Cranston st, Tha KS to Mr. Sai. He was incredibly knowledgeable, professional and patient while helping me with Samsung galaxy. If you need help with your phone or network I highly recommend asking for SAI.”
11 AM - 7 PM
811 Atwood Ave, Cranston
Electronics
“Thank you. Ed For fixing, my T V It works perfectly now.
With the quick turn around in time frame and also the labor was reasonable. You just don't find that kind of Help Anywhere else Anymore.
Thank you again.”
“Stopped in here after leaving another location dissatisfied. We were welcomed by Jaime and he proceeded to answer our every question and explain everything thoroughly. He spent alot of time with us getting new phone up and running and made sure we were completely satisfied. This is not our local store but we will drive the extra distance for the excellent customer service Jaime provided!”
“I need a new phone and and I had the pleasure of having Luciel assist me and purchasing a new phone and showing me everything about it I need to know. There isn't anything about any phone she doesn't know. Thank you Luciel”
10AM - 8PM
1199 Pontiac Ave, Cranston
Electronics
“Ariana was beyond kind and helpful to me when switching to my new phone. I can’t begin to tell you how wonderful she is! She was patient and thorough explaining everything! Just amazing!! Went above 5 stars in my book!”
“It's Gamestop. Minimum selection for a Big name video game store.The place never seems to know who they are marketing to with the stores looking like a big mess. Hopefully you find what you are looking for because my son & I rarely do.”
11:30AM - 5PM
101 West Natick Road, Warwick
Electronics
“I was calling around trying to sell my phone just HOPING for a good offer, not only did the store owner give me a fair deal , he was patient enough to allow me to verify it was able to be sold, the same kindness I heard over the phone was the way I was treated in person, clean store in a great location thank you again for theirs few stores around with good service and customer service!!!!!”
“I really usually hate coming to this location the people that are usually there just make you not want to be there && only go when I’m tired to don’t feel like traveling further and it’s close by ..but I went there wed night . When Ashley was working . I had to switch my daughters line to another phone after she broke hers. There was only one person when I got there && within minutes the store filled with 5 more & Ashley was the only one there and it was about an hour to til closing . She was so friendly and helpful to every single customer . She really went above and beyond and made my whole experience great , since I wasn’t happy mt daughter broke her phone to begin with . Thanks again Ashley. Would come here if there were more friendly staff like her.”
“This man was beyond helpful!! I had a huge problem because of Metro on Atwood and he saved me! I am beyond grateful! He even gave my granddaughter a little birthday present! Awesome guy. I'll never go to a different Metro again!!!”
“The Providence Mall T-Mobile store manager, Barbara and the store staff are the most respectful people that you could find in the T-Mobile stores around Rhode Island. I bought a phone from a store on bald Hill in Warwick and I wanted to return it back, but the Rep in the store did not want to help me he just didn’t care. I called costumer care and They lead me to the store in Providence Place Mall. These guys are amazing. You can trust them and you can definitely come here to buy from them rather than going to stores that will not help you when running into a problem in the future. This is the place where you Mobile phone problems will be all solved. Barbara the store Manager is five stars she is absolutely amazing, thank you Barbara for your help.”
“I would like to say that I received the best service at Metro downtown Providence from Jamyah and Manny. I was in a state of panic because my phone was not operating properly and I must say that they both went above and beyond the call of duty to make sure that as a loyal customer that I was happy. They even gave me a bottle of water to help calm me down and I will always be grateful for the service of both Jamyah and Manny. They are very valuable employees to go that far to make a customer happy.”
10AM - 8PM
1410 Atwood Ave, Johnston
Electronics
“A year or so ago someone went to this store and tried to buy 4 iPhones and an Apple watch but the manager called me, I was in a meeting, so he called my wife but she was teaching a class so didn't answer, the manager then tried my daughter's number but again got no answer. I was frustrated at the time but now applaud the managers efforts.”
10AM - 8PM
232 Garfield Ave, Cranston
Electronics
“This afternoon I went into the store looking for a newer phone and to switch plans and I was greeted by Edilsy. She was super helpful and kind! She helped me take advantage of the new promotion deals they had on iPhones and accessories and I was super thankful for her. Attitude was amazing and super respectful. Definitely would recommend anyone to her at this location. Thank you Edilsy!”
9:30AM - 5:30PM
273 Webster Ave, Providence
Electronics
“Went to have a remote starter and alarm installed. They did a great job and did it very quickly..I'll definitely recommend them.. plan on having some other things done to my car here.. jessie was a big help in answering all of my questions....A++”
“If I could give Gyashi 10 stars, I would. My iPhone 11 needed an upgrade ASAP. Walked in and Gyashi helped me upgrade in under 30 minutes. Fast service, attention to detail, expertise knowledge, and walked out satisfied. Thanks again Gyashi!”
“Visited Best Buy to return a laptop that we could not use. It was purchased as a gift for my 5 year old, but beyond her ability in terms of functionality. They were unable to return it without having me sign up for the yearly Best Buy Perks membership, for $55. At first I was annoyed, because I don't often shop for electronics so I probably wouldn't use it much. But in doing this, I exchanged the laptop and purchased a Samsung Galaxy a9+ tablet. The membership is okay, the app gives a lot of discounts and perks to members.”
“Really truly nice to place to visit. I went there 10 years ago. I had a house and furnished my whole house with them and paid everything after 2 years....I still have everything I purchased from them”
“JR provides quality work and fantastic customer service. Highly recommend him for electronics repair! He's helped me twice to repair broken solder joints.”
“Came here today for a new phone jose's customer service skills were on point!! And greatly appreciated how things were handle getting a new 1 highly recommended...the elmwood location has nuttin on this location customer service skills are always noticed and thank you for giving my daughter a balloon”
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“I was in desperate need for a new phone as the storage on mine was awful. I went to the West Warwick Metro by T-Mobile because I didn't have the greatest experience at one closer to me. I saw online that this store had great reviews. Christie, the store manager, could not have been any more professional, honest and most importantly kind and funny. She helped me find an upgrade to my phone and was extremely patient in transferring what she could from my old phone to my new phone. Also, while I was there another customer had come in who had recently bought a phone and had been back a few times to ask Christie questions about her phone and Christie was so thorough and patient with her as well! I will 100% recommend Metro by T-Mobile and this store!”