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December 2023 by Barbara Sarno
Staff was very welcoming, friendly and efficient! I should have opened an account earlier!!!
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October 2023 by coOkiEs AnD mIlK
Changing banks is always a stressful time. As well as buying a new car. Navigant is awesome. Never said that about a bank before. They are kind and knowledgeable a classy bank. Customer service is like family! Cheers and thanks
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August 2023 by Christina P.
I love the Warwick Ave branch! the person are amazing! so friendly and polite. they take the time to walk you through any issues you may have and always with a smile. Whether it's on the phone or in person you get the same awesome service I thought was long gone. I will be banking here for many years to com.
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May 2023 by Paul Laurenzo
Great rates, and the manager, Felipe, is very professional and helpful. I highly recommend them. I trust them.
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March 2023 by Donald Legasse
Like this bank slot,friendly workers,helpfully.dont like trying to get someone on the phone it's almost impossible without an extension number for someone.But it is a great Credit Union to bank with!! In all honesty I like them alot,and trust is important these days!!!
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September 2022 by Kevin L.
If zero was a rating, that's what I would give this lousy bank. I had a checking account at this bank that I hadn't used in awhile. When I tried to set up online banking, I found out the account had been closed. They said when there's no activity for a year, they charge a $5 fee. They did this a couple of times then closed my account. I told them I never received any kind of notice and they said that was impossible, basically calling me a liar. They were unwilling to reverse the charges and give me my money. Since I never received any notification that there were fees or that they were closing my account, what they did was wrong. It's shows horrible customer service and I would advise anyone thinking of putting money in Navigant to go elsewhere.
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December 2021 by Ana Karina Aleman cuellar
I called this bank to ask a question and the person who answered the phone kept calling me maria instead of my name Ana Karina. I kindly reminded her that the was not my name she proceed to call me Maria. When I complaint per Sarah she said the calls are not recorded. So they couldn’t do anything about it didn’t even apologize. If you are a minority this is not the bank for you. I will be closing my account.
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December 2021 by Adri Robles
Customer service representatives are really unprofessional. I wouldn’t recommend this bank.
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January 2021 by Pam Clark
Always have great service and cookies for my dog Collin
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March 2019 by Maggie Kain
Sarah Reed has done an excellent job helping us today. Great customer service!
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February 2019 by Lily Patricia
Everyone is very. Very helpful
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July 2018 by warren morse
Great to have a Navigant Credit Union in Warwick along with their wonderful staff!
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December 2017 by Lori Larose
Great place nice people.
