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August 2024 by Bernd Pfeiffer
Wyatt Kelly came to work on our neighbor's A/C unit. He was knowledgeable, and quickly checked the unit and determined there was a faulty part (contactor). He had replacement part on his truck and swapped out the part., putting the unit back in service.
I have helped our neighbor with some technical issues (PE 35 years). Our neighbor is elderly and battling serious illness. Having the A/C working gives her peace and comfort. Mr. Kelly's quick response and repair helped greatly increase her comfort..
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August 2024 by Pierre Masse
We always call National, and we always ask for Phil. In addition to just doing our annual service on our boiler, he already knows we have about 3 other projects we'd like to tackle this fall. I'll be reaching out soon to set those up. Thanks Phil, and National!
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August 2024 by Lydia Thambash
They came out the day after I called. Courteous and thorough. I will definitely be calling next time I need service.
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August 2024 by Elizabeth Pekkola
Sam the technitian was great, professional, prompt. Company is responsive & care about their customers.
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August 2024 by Steven Bonoyer
Sam is a 5 star employee, very pleasant, friendly and knowledgeable in his job. He is very meticulous in his work. Hooe to have him again for service.
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August 2024 by Janet Peterson
Very responsive, intelligent, knowledgable, and helpful staff at National Refrigeration! So glad we found them to help us!
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August 2024 by Mark Edwards
Jonathan came out to look at my short-cycling AC issue and after some above and beyond diagnostic work that required a second visit (no charge) he figured it out.
He was incredibly helpful, answered all my questions, friendly, courteous, and an *excellent* diagnostic technician.
*Turns out it was a flaky (Nest) thermostat issue that was an easy fix.
A+ Highly recommended.
Thanks Jon!
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August 2024 by Frank Mattos
Responsive, professional and reputable, I can’t ask for more from a service company when I need their service
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August 2024 by Jack Newman
Our Service Rep was very personable and knowledgeable with very good communication skills. Overall, very satisfied with the quality of service he provided, as we have been with all National Refridgeration’s Reps.
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August 2024 by lauren grilli
John was friendly and polite. Gave great advice and did detailed service/cleaning of my AC unit and its components. I’m glad I called.
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August 2024 by BSOL
Friendly and efficient!
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August 2024 by geraldine eliason
I have employed National many times in the past ..for hvac services and plumbing .
I had a specialist toilet installed ..
Phil was extremely accommodating , pleasant and knowledgeable ..
I will certainly call them if I’m in need of their services !!
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August 2024 by Theresa Flanagan
Very competent service
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August 2024 by Ronald Racine
Response to emergency timely and we appreciated it. Justin was friendly, effective and efficient.
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August 2024 by Steven Hirsch
Justin was polite and professional, explaining the steps he was taking.
I never understand why I was told my time event was between 8 - 10. I was also told I was Sam’s First stop. He did not show up until 9:20 which I understand was within 8-10. But why even bother telling me “between 8…” when there is no chance he would get there until 9:20 for his first stop? At the end, I asked him if he would have been there by 8:30 if I had told the scheduler that he would get an extra $50 tip if he made it by 8:30. He said YES. Sounds like employees take their time and get their coffee instead of trying to exceed expectations. As a retired business owner, it’s not the way I would want my employees to represent me.
