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“Customer Service is tops! I use this store regularly and I am always very pleased after my visit. Another note is that this store has the same employees…which tells me it is a nice place to work. That filters down to their care of their customers!”
“The customer service was exceptional and much appreciated. Product need and availability was exactly what was needed and more. Keep up the great work and thank you.”
“After using EP Mail & Freight to ship all my packages for the last 2+ years, it’s time I write the 5 star review this place deserves. Lydia is so kind and helpful and by now feels like a family friend. Her store is so convenient because you can ship packages for USPS, UPS, DHL, FedEx etc. Thank you Lydia!”
“Absolutely incredible and quick service during my visit. Everything went very smoothly. Luke Bowater helped me with my packages and did an excellent job. I highly recommend asking for him to help you next time you need a return or delivery done right.”
“I have had my box at this UPS location for over 6 years and I have found John, Frank, Brian and the team to be the most helpful, effective and customer service oriented shipping place I've ever been to! They are a joy to business with.”
“This morning I was blessed by a kind gentleman who carried my box into the store and up on the counter for me . I guess he noticed my struggling! Then when I was waited on by Michael I was so impressed with his happy disposition and service ! It was just nice seeing someone happy and clearly enjoying what he does ? We need more Michael’s in this world!!”
“I've used their services for many years. I have shipped well over 50 shipments, couches, boxes, tables, chairs, you name it. I have never had one thing broken or lost. on one or 2 occasions, I have had a wet box due to very bad weather here in the DR, not their fault, maybe 'blame' the guy upstairs. Great service, good prices!! Keep it up Tim and Kenny.”
“I went here to make some Amazon returns. Apparently, you're supposed to do them yourself, but someone was taking a really long time, so the lady behind the desk offered to take care of my returns. She did my returns fast, and she was very friendly.”
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“Antonio is the man at this location. Super customer support rep. His attitude and priority to be helpful is the right person UPS should want representing them to the public. Five stars for this guy.”