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February 2024 by Dottie M.T. Joyal
HARDIK PATEL took a great picture... I knew exactly where it was from his picture! Thanks to HARDIK PATEL, FOR A GREAT PHOTO!!!AND SERVICE WAS QUICK AND EASY AT THIS LOCATION TOO!!!! ???
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February 2024 by Ken C.
Came here on a busy Saturday, with a simple mission that was complicated by uncooperative technology (namely, my phone). I needed to print a shipping label, saved on my phone as a PDF file, in color. I'd already tried Staples down the road, which was unsuccessful.For some unknown reason, my phone would not email the PDF file to either businesses' computer system, with the goal of printing it. The dude at Staples gave up rather quickly.So, I came here to FedEx Office, where thankfully, a guy named Alex waited on me. The issue reoccurred. The difference was, Alex did not give up so easily. After about 15 minutes of trying different things, Alex succeeded in finding a solution that worked. His patience and determination is legend. He truly went above and beyond my expectations; he is a great asset to this company.
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August 2023 by Mugzy Bernier
Shipped off 4 boxes to AZ and TX. Michelle took care of my shipping needs. Very professional and courteous.
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July 2023 by Jacob Katz
What a racket they told me they couldn’t take specific packaging because it goes against their shipping policies even though I’ve used the same packaging for multiple other packages. This was Michelle at their front desk so instead of course they offered to repack the shipment and one of their boxes they wouldn’t let me just duck tape over or cover up the issues that they had with the box, I believe this is their way of sticking it to the customer. I understand FedEx employees are completely subcontractors, but just another reason why UPS is the far better choice I’ve never had issues there.
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June 2023 by Jay L.
What a racket they told me they couldn't take specific packaging because it goes against their shipping policies even though I've used the same packaging for multiple other packages. This was Michelle at their front desk so instead of course they offered to repack the shipment and one of their boxes they wouldn't let me just duck tape over or cover up the issues that they had with the box, I believe this is their way of sticking it to the customer. I understand FedEx employees are completely subcontractors, but just another reason why UPS is the far better choice I've never had issues there.
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April 2023 by Kaitlin Graham
Worst services ever. I wrote simple and short directions for delivery I was told that there was an issue delivering it. Then got a notification it was delivered to the next town over. If you aren't going to do your job correctly find something else better suited. Needless to say the one thing I order for my mom doesn't get delivered and gets lost. I honestly don't understand how you can't follow directions...my dog listens better. Never again!
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April 2023 by Christopher Rogers
Good people and answer the phone. Thanks Fed>Ex
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March 2023 by Donna Clark
I needed to send a very important fax which would not go through. Michelle spent nearly an hour and made multiple calls to the intended receiver until it finally went through. Many thanks for her effort and patience
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February 2023 by Alex Armstrong
Mike and Alex went far and beyond out of their way to help me. I shipped 4 packages that all needed special packing. They sorted me out easily. They were so helpful. Thank you so much.
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October 2022 by Cailin
Well, I’m not reviewing the specific location, but rather the delivery service, as there is no place to leave an overall FedEx rating. Their service is increasingly SLOW, taking DOUBLE the amount of time it takes USPS to ship a parcel cross country. I absolutely hate it when people choose to use FedEx to ship things to me for that reason, because I watch it make a 20 minute trip from Tempe to Phoenix, for instance, over the course of several days before it finally starts to make its way slowly across the country where it will sit again before going out for delivery, and arriving 5-6 days later and spending most of its time sitting stationary the next town over from where it began, when USPS can make this happen for the same amount of money in 2-3 days. Furthermore, their “next day” or “overnight” services are a joke, and are not even guaranteed to arrive the next day, nor do they usually. Why they even call it that, I do not know. I do know that I will be asking people to please avoid using this shipping service in the future, and that I myself most certainly will be.
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August 2022 by Stephen B.
Incapable of properly entering addresses. Address was in put incorrectly and screen was not shown to me to verify address. Package is now in limbo and neither this store or fed ex itself seems to be capable of resolving issue. The level of incompetence portrayed here is astounding.
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February 2022 by Dawn Fawcett
This was my first time going to this location and they are fantastic!!!. I needed to ship a small recliner that was disassembled. They are the only location that had a box big enough and they pack it for you too! Hanna was incredibly helpful! If I have anything else to ship, I will definitely go there again! Thank you Hanna!
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November 2021 by Brian Bordieri
The website states that they're open until 7. The sign on the door states that they're open until 7. It's 6:31. The door is locked and the people inside are ignoring me.
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April 2021 by Jesse Santos
Nightmare shipping with fedex!! I shipped important documents international. Some how they cant find the address. I asked if the person im sending the package to can pick it up at the fedex store they said no and are now sending the package back to the States. Also i cant get my money back so im out $80. Now i have to wait for the package to come back to the states and spend an other 80 to ship it back over seas,makes no sense. Horrible customer service
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January 2021 by Sovana P.
This location was very convenient to do a quick shipment. Clean and nice. They were very helpful. Had to get a gift shipped to the destination by Christmas. It just made it. I would recommend it.
