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October 2024 by Ian Brack
Went to return an old router and they found me a better rate for the same service
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October 2024 by Nathan Bell
Sales rep made me set up a new account instead of transferring my line. Cost me a few hundred dollars don't listen to their sales reps 401-408-1646. This is the number of the sales rep that cost me a few hundred stay away!
Use Verizon better speed better service and no scams
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September 2024 by Jimmy Castelluzzo
The service there is a source I've ever seen the staff there are rude and treat you not that well I am eliminating cox and going to Verizon. You are not the only game in town you really didn't look at the needs of the people that come in your staff there seems to think that we are all stupid. You ask them a question and they don't really answer it or they don't have the answer it's very unfortunate more people will realize this you will lose them also as you have me
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September 2024 by Chelsey Nicole
Whoever works Monday morning is seriously a person who clearly get offended and doesn’t even relay messages. Imagine loosing internet at 6pm Saturday night . On hold with cox for an hour to be hung up on , on the phone again for another hour to be hung up on . Drives to Warwick to get a new modem ( those people were awesome) but then continues to say “ call back if u have problems” knowing damn well I couldn’t call back because the stores phone was closed and I had already drove 35mins for a new modem new plan new everything. Btw it’s almost Tuesday and I still have no internet . Save yourself the trouble and goto Verizon
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August 2024 by Anthony Zoglio
Easy to pay bills there
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July 2024 by Michael Wheeler
Salesman was good not a complaint. Make sure you know the price though the only I wasn't told but already had an idea. Not to mention the only provider for my complex. Service has been great no complications. 5 stars for quick and friendly service
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July 2024 by Kimberli DiIuro
Keith was very friendly and helpful and there was no wait, very easy and quick process!
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July 2024 by Ben Pavao
Absolutely horrible service won’t answer the phone , they throttle service when they say they don’t and are rude as hell
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July 2024 by Jerry Siet
Quick service and help.
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June 2024 by matt trevino
i haven’t had wifi or internet connection for 4 days now. i have called about 5 times and its just bull everytime. worst customer service and service period . i am switching to version. hopefully cox starts to hire people with atleast 3 brain cells
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June 2024 by Forgotten Grooves
How're you guys closed before 6:30 pm on a Friday night?
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April 2024 by Steven Allen
Always with the upsell. I just wanted to drop off the cable boxes, and they want to sell you more services
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April 2024 by James Oconnor
I have been using Cox Internet for years I have never really had any problems
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April 2024 by Eric Redman
While happy overall I am very disappointed and confused about why cox cable as big as the company is with all the money they make they don't give a veterans discount on their plans just as a sign of thanks for their service . Just wondering ? .
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March 2024 by Citi Smoke
Cox is fine.
