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October 2023 by Leroy Doggett
Good service and Excellent equipment
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September 2023 by Jeffrey Whittaker
Great customer service
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June 2023 by Mary McQuaide
We rented a bouncy house at the absolute last minute because the rain caused us to need a change of venue. I called Taylor rental, and in my distress, they provided exactly everything that I needed and more! Their employees showed up right away, delivered the bounce house, hooked up the water feature and came to pick up the bounce house the following day. They were so professional, so nice, so easy to work with, and helped me every step of the way! I will definitely rent from them again next year, and I really appreciated that they saved my sons birthday party. Thank you!!!
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June 2023 by Leonardo Agrelli
Careful when renting from these guys. They like to blame people for damages without doing a proper walkover on the equipment in the first place and then charge you without calling you first. Then they start adding additional damages to your bill. They will pin every scratch on you so don’t rent anything new if you have to rent at all especially construction equipment!
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May 2023 by Leo A
Careful when renting from these guys. They like to blame people for damages without doing a proper walkover on the equipment in the first place and then charge you without calling you first. Then they start adding additional damages to your bill. They will pin every scratch on you so don’t rent anything new if you have to rent at all especially construction equipment!
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January 2023 by Ben L
I called to pay for a rental, and asked them if they could email the receipt. They said yes, and took my email address. One hour later, still no receipt, I called them up and asked them if they could resend it. They said they threw away the order and could not resend it, that I would have to call the 1 800 number. All I asked for was a receipt, such a simple request, and they couldn't accommodate it. Very dissatisfied.
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November 2022 by Jim Harper
I went there today for help removing a broken husqvarna pulley system and finding replacement parts. Not only did they help and provide the parts, the price was lower than ordering online and waiting 4 days. It was also a superior quality part. Jay is the man.
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October 2022 by Robert Ramos
I rented a one-man auger to drill about 20 holes for a fence. The auger looked old and barely serviceable, like much of their equipment. When drilling the first hole, the auger broke. I inserted the auger but it just fell out. The bolt was not attached.When returning it the manager was not apologetic, as if I broke his worn-out machine. As a test, I asked for a credit to a more expensive rental (which I did not need) and he laughed. This is a testament to both their tools and service. Don’t use Taylor Rental!
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August 2022 by Ben Lane
I called to pay for a rental, and asked them if they could email the receipt. They said yes, and took my email address. One hour later, still no receipt, I called them up and asked them if they could resend it. They said they threw away the order and could not resend it, that I would have to call the 1 800 number. All I asked for was a receipt, such a simple request, and they couldn't accommodate it. Very dissatisfied.
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July 2022 by Thomas Bracken
I've come here for years, have never had a bad experience. Great service and knowledge. Sometimes the service guys get backed up, but hey....That's how it goes! Get your stuff serviced BEFORE the busy season.
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July 2022 by Bee Norm
Brought a mower there for a repair and seasonal tune-up...they had my mower for two months with out even having looked at it...with a little persistence they serviced the mower (hardly) repairs were made after they stated they didn't have the parts to do so and did not contact us stating the repairs were going to be made...the tune-up is a whole other disaster, 10 dollar air filter was not cleaned or replaced not sure about the spark plug or oil and for $99.99 just a rip off...when I got the mower back it ran for five minutes and stalled out and wouldn't start again...brought it back to them told them what happened they had it for another 2 weeks said nothing was wrong with it and it was running fine...got it back and it ran ok...just all around bad experience bought the mower there and thought I'd like to keep giving them business...obviously they weren't to concerned about keeping a repeat customer...will nit be bringing mower back there...
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June 2022 by jonathan cabral
I rented a tool from them never used it , brought it back an hour after I got it , perfectly clean cause I didn't need it and they gave me no money back ! They took $63 from me for nothing couldn't believe it ! I'll never do business with them again ! Completely ridiculous!!!!!!!!!!!!!!!!! ?
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November 2021 by Max Power
Be aware when renting uhaul’s that despite what they say, if you return equipment after they close you will be charged a second day. Was told to put the key in the drop box after hours if needed, but apparently if you do after these guys go home it’s on you.
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August 2021 by Nancy Smalzel
Amazing!!! willing to shift the tent to my liking putting the spikes in my garden to make a safe walkway.left them because I felt they were trustworthy and came back and they were still there,fussing. they had brought me a second tent because they didn’t feel the first one was clean enough! Wwho does that!?! Thank you!!!
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June 2021 by Jacob Oliver
I have rented from them a few times until I noticed how unsafe their practices really were. My friend rented a Skidsteer one time and the trailer didn't have brakes (I know this because my truck has a brand new brake system and they wouldn't engage at all). There was only 2 chains, which is common, but only 1 hook on the end of the chains, not 1 in each end, only 1 on one end. And 2 chain binders. DOT regulations clearly states you need 4 points if contact on a piece of machinery while in transit and they had 2. They put people's lives at risk by renting out their equipment without the proper safety mechanisms. End of the day, rental price is good however not being safe is what gets you the 2 stars.
