8:30AM - 5PM
172 Main St, Wakefield“The customer service at this bank is first class. I've done business here for 35 years with no complaints. During that time I've used a WST home equity loan to float some projects. I'm impressed by the fact that the banking crisis of 2008 had little effect on WST operations, certainly an indication of sound practice and good management. Bank officers occasionally spend time at a window, and tellers are well qualified to start more involved banking processes before proceeding to an office, so I have rarely had to wait to get my business started, and done.”
“After my People's credit Union for the last decade or two also they have a lot of events and giveaways which I was lucky and was able to win a drone great people lots of fun.”
“The most amazing bank with the most friendly employees I have ever been to. As soon as you walk in to this beautifully maintained and clean bank, you are always greeted with a HUGE smile by one of the employees. Its great, they even remembered my fiancé and I. We are always directed to the right person, and when they are booked up, we even receive a call to schedule an appointment. They are truly wonderful at this bank and treat you like family!”
“Customer service at this branch is great. L. Jack mullen was very helpful to me. Greeting me outside the branches door and asking me if I needed any help. He brought me right inside and spend time with me and we got everything done that I need to get done. I will continue to do business here.”
“This was my first time visiting this Citizens Bank branch and it couldn't have been a more pleasant and helpful experience. Incredibly efficient considering that I made the appointment online only last night, and by lunchtime today I had opened a new account, as well as having had additional complications regarding ID etc. resolved. All of the staff that I interacted with were incredibly friendly and helpful, particularly Ricardo who oversaw the majority of my situation. The issues with my account were quite complicated, yet I was in and out within 20 minutes. Other reviews seem to be irrelevant and inapplicable to this specific branch - such as it not being open at the times that the reviewer is free (all branches of all banks are open at the same/comparable times), and a reviewer taking a personal issue with the larger organization in general.”
9AM - 4PM
51 Main St, Wakefield9AM - 4PM
51 Main St, Wakefield
“Navigant is a pleasure to be a part of. Christine is competent, friendly and reliable. Any time I have had a question or a concern, she has helped me. Her knowledge and expertise is priceless. I can not thank the folks of the Wakefield branch enough as they have assisted me as I navigate through some difficult things.”