“I recently purchased my second vehicle in less than a year from Paul Masse Chevrolet, and once again, the experience was outstanding. Paul Hagist Jr., my salesman for the second time, went above and beyond to ensure I found the perfect vehicle that made me feel safe and confident. He was incredibly professional, caring, and patient throughout the entire process. The rest of the staff was just as friendly and welcoming, making the overall experience seamless. Additionally, Cam Bourassa, the finance manager, is outstanding. The service is consistently excellent, and I highly recommend Paul Masse Chevrolet to anyone in Rhode Island. They truly go above and beyond in every aspect!”
“It only takes one experience to earn a future customer.
I took in my Chevy Tahoe in for some insurance work. At the same time, I was able to get an on the spot estimate for some personal work for aftermarket body panels to get repaired and repainted.
I dropped off both the Tahoe and the panels at the same time. I got my tahoe back quick and it looked better than it did before the accident, but they needed a few more days to finish up the panels and boy was it worth it. A near mirror finish on a paint job with a flake, prior fisheyes and orange peel addressed and corrected. Fiberglass repaired AND reinforced.
Bob kept me in the loop throughout the entire process, and even though he underestimated the initial estimate, the actual price was fair and the results were fantastic. Can't recommend Hal's enough.”
“From start to finish, the car buying and service experience has been exceptional. While there are always minor details to consider, overall, it’s been one of the best experiences I've had with a dealership. Anthony, my salesman, was both highly professional and entertaining, making the process enjoyable and smooth.”
“Let's face it, buying a new(or used) vehicle from a dealership is usually not a pleasant experience. I came here after my Ford was totaled in an accident and my wife and I were interested in a Mazda CX-5. In sales I worked with the team of Lucas and Jason. They were extremely helpful while not being pushy like at the other big Mazda dealerships in the area. Since the model we were looking for was not in stock, we ended up getting a certified pre owned CX-5 rather than paying for a more expensive model that included a bigger engine or moonroof that we didn't want. Besides Jason and Lucas Cody in finance was very helpful and personable, as was Anthony who appeared to be a supervisor of some sort. Cody was not your typical finance guy trying to push us into buying ad ons that would boost the price of the vehicle by thousands. I would tell any of my friends in the area looking for a Mazda to visit Flood before going to that other large dealership that starts with a T. It's certainly worth the drive from the Providence area.”
“Went in to have a rim colored matched, left with the bottle of paint after just a few minutes. Exceptional service and quality, easily worth the 30 minute drive there.”