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October 2023 by Cheryl Browning
Love ? that place
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July 2021 by Anastasia V.
I took my very nervous anxious cat to North Paws, a couple days ago, I can not commend the vet and staff there enough, they made him feel so comfortable and safe. They were very efficient and gentle towards my cat, Theo, and I can't thank them enough, he had an awful experience with a local groomer which ended in him being hurt (sliced his paw from a picture frame)... from his stress. North Paws is extremely professional and compassionate towards animals. I will absolutely continue using them for Theos medical needs, after what happened to my cat, there is no one else I would trust for to take care of my precious cats needs.
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July 2021 by Lauren P.
We started coming to North Paws about 7 years ago. Back then, you'd be hard pressed to find a vet with staff members and doctors who were cared more or treated your pets better. Sadly, they've gone completely downhill through Covid. It was expected and 100% understood initially as many businesses struggled to find their footing but after 18 months? They should be able to get their act together. They don't fill prescriptions, you can't get appointments for sick dogs and they refer even emergencies to Ocean State when they are open and are the primary doctor. My older dog who has recently received chemo treatments has an ear infection and it's been two days where I've waited for a prescription. I'm disgusted, and we will be looking for a new vet.
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June 2021 by Lisa Perron
Always a good experience here w/ pets. U still cant go in w/ pet but when pet comes home they always wanna go back in carrier so i feel they had a good experience or they wouldnt like carrier? Thank you North Paws for your kindness!????
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June 2021 by Jj Dasilva
Great place my cattle dogs love everyone here
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June 2021 by Gretchen G.
The whole NorthPaws family are wonderful. We've been with them since 2008! The Paradise's have created a safe and caring place to bring our pets. and the staff that is so caring, thoughtful & helpful. It's always been a warm and comforting atmosphere and even during the past year, they made it work to our satisfaction with clear instructions as to how to safely get our pets well taken care of. Highly recommend!
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April 2021 by Tracy Ferreira
I am very disappointed in this office. About 10 years ago they use to be great but now Is a completely different story. I live about 5 mins from this location so it is very convenient but I now opt to drive 1 hour to Tufts because they are much more companionate and accommodating. Tonight I called concerned about my cat who has not eaten in about 24 hours and has been vomiting clear liquids. The receptionist said this sounds like signs of a blockage but they could not see me because they are at capacity. The last I checked this is a life threatening issue and they told me to call the animal hospital in Mass and see if they can help. No problem of course I will call elsewhere and I will never take my cats back to this hospital again.
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April 2021 by Aileen Ferraro
Doctor and staff were excellent, professional and provided first rate customer service, highly recommend!
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April 2021 by Willard Jocelyn
don't like the fact that they won't give script for heart guard without physical during covid when I have been bring my dog to them for years
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February 2021 by Stacey Carbary
This place has such a nice and very caring staff! They are open later than any other vet i know which really helps out too. I'd recommend this vet to anyone!
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February 2021 by Eric L.
Very clean and professional. We now are on our 3rd dog going to Northpaws.
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February 2021 by Jeff Hilton
Knowledgeable caring people
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January 2021 by Anita D.
Trigger warning!! Review is about euthanasia services. This is a somber review but a good one I hope as folks choose a good vet for their pet. Not only do they offer emergency hours, which can be helpful depending on the situation, but we unfortunately had to take advantage of their euthanization services recently. My older pet with health issues had started to decline and woke us up in the middle of the night with his crying - we knew it was time. We had the option of taking him to Ocean State for euthanasia services although that place is great for trivial life saving pet emergencies, they do not have the comfort one seeks for this type of thing. I seemed advice from Ocean State as they had treated him a few weeks ago and gave him more pain medication and laid by his side to wait for NorthPaws to open. As soon as they opened I called and was able to schedule one of two appointments, evidently they only have two as they allow family as much time as needed. They advised to call when we arrived and a technician would escort us in. We arrived and the technician was prompt and led us into a side room for this service, we all wore masks. It was a nice large room with a clean dog bed, couch and had a living room feel. We had a chance to chat with the technician and the doctor as well, we needed to ensure that this was the absolute right choice. They were great about answering our questions and providing support as well as explaining the process. The paperwork was minimal, sign a form and select how you would like Final Gift (the vendor they use) to complete cremation and memorabilia services. They even said we didn't have to pay that day and could just do it when picking up the ashes. We were given ample time with our pet & provided a button to press when we were ready to proceed. The first step is a sedative which relaxes the pet and puts them in a state as if they will go to surgery. We were relieved to see how relaxed our pet was after being in pain and were extremely emotional throughout the whole process - the technician and doctor were extremely professional, empathetic and made the experience comforting as hurt as we were. We were called when the ashes were ready for pickup and received a beautiful package delivered to our car by a staff member. We had also received a beautiful card from the doctor which included a heart made of seeds to plant in his memory. Additionally, they gave us his paw print. We are very pleased to have North Paws for our pets veterinary services and will continue to use them.
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January 2021 by Patricia Fruehwirth
Northpaws has a great setup for these troublung times. Call when get there, they ask a few questions, they come out and get your pet and any note you may have for the vet, the vet calls you to review your concerns and findings of their examination. When all done will call for billing information then bring your pet out to your car. Very smooth. I love how carjng all the staff are to your pet and you also. Recommend to all pet owners.
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January 2021 by Mike K
Can't say enough great things about this place. This past weekend our Cat Bella was not feeling great thankfully we had a scheduled appointment already as she was fighting a possible pyometra diagnosed by a different Vet. When we arrived the process was seamless and well run. After 15 minutes a very friendly Vet called me and felt she needed surgery that day and thought pyometra was attributed to her teeth being in a bad state. They said we can juggle a few things and get it all done today so we went ahead with surgery. A few hours later get a cal from surgeon with details of her surgery and her recovery. She was not bouncing back as they thought she should and suggested we bring her to OSVS. We now after 2 nights at OSVS have her home she seems like her old self and I attribute that to NPVS doing a great job with a 13 year old cat and really showing some genuine concern. I will be a client from now on. I highly recommend this Practice.
