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February 2024 by Christian Chestnut
Had the pleasure of working with Herman ! I came in looking for an engagement ring and he walked me through all of the options considering my budget. Very respectful and kind. 10/10 service I will be back for any future endeavors
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February 2024 by Sam L
I only come here for my semi-annual ring inspection and cleaning, but the staff have always been friendly and efficient. Clean and quiet store.
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February 2024 by Poor Judgement
Had an excellent experience here. Briana and Danny were very helpful. The my were able to get everything we needed and more with great customer service. I live in Warwick and drive out of my way to come to Smithfield for great customer experience
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February 2024 by Debra Gray
Always a pleasure. Helpful and knowledgeable associates. I trust Kays
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January 2024 by Kathy Olbrych
Everyone was very pleasant and I was taken care of.
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December 2023 by james hall
Herman and Alicia were great to work with!! Helped me find the right ring for the right girl at a huge discount!!
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December 2023 by Antonio Yelland Sr.
Great experience , Sales person Herman was awesome pleasant And made us feel like he'd known us forever. We'll go back again.
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October 2023 by Cody Gonzalez
Pauline and Bryanna were very diligent and patient while helping me make a decision on a watch, as well as making an exchange so i could take advantage of the Labor day sale last weekend, even stayed a little later than anticipated. Huge thank you, amazing customer service
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August 2023 by Nestaly Rios
Hermen, was awesome! Very helpful easy going and very very patience. Me and my beautiful wife went there to see lots of rings and watches and he help us very professional.
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August 2023 by Yaritza Rios
Came into the store & was assisted by Hermen he was great he really took his time and explained everything for my husband and I and was extremely patience with us as we were confused as to what rings we wanted.
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June 2023 by Bella •someone•
Amazing service and so kind. I came in 10 minutes till close and they still helped me even after their closing hours!
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May 2023 by Brian Palumbo
Sent my wedding band out for repair from losing a diamond. I just picked it up and it looks amazing and looks like new when I first got in in 2016! Alicia is always so helpful and she always takes care of me especially when something is sent out and returns not to her liking she sends back until it’s done right! And this ring shows how she makes sure it’s done right!
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May 2023 by John Tourgee
Herman at the Kay Jewelers store in Smithfield,RI, was very helpful in helping me obtain my new credit card number and assisting me in placing my online order.
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April 2023 by Lynda Lapierre
150% Satisfied. Very happy! We had a lot of fun while picking out one ring and remaking my wedding ring to be back to my beautiful setting. Alicia and Amy were great and the jeweler for their event Clive was fantastic!! It was a super fun day and Louise was great too from the event. Thank you for being so great! Will comeback again and recommend to come to the Smithfield Kay's for being so kind and friendly.
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April 2023 by Charron Melanie
Alicia and Herman are the best. Excellent customer service. Extremely helpful. Five stars all around. Excellent experience. I will be coming back to this Kay Jewelers location.
