KAY Jewelers has established itself as the #1 jewelry store in America since 1916, with over 1,100 locations nationwide. This store provides a superior shopping experience, both online and in-person. Customers appreciate the friendly and knowledgeable staff who are always ready to help. Many reviews highlight employees, such as Lisa, Marcus, and Alicia, who offer assistance with a smile, making the selection of engagement rings, wedding bands, and other fine jewelry enjoyable. Shoppers commend the staff for their patience, especially when exploring various options for wedding bands and other pieces. One customer shared how Alicia not only helped find the right chain for a cherished family ring but also cleaned it for a wedding day. Another customer praised the team for providing helpful alternatives when a desired watch was too expensive, leading to a successful clearance purchase. Overall, KAY Jewelers in Smithfield is highly recommended for its excellent customer service and a wide range of beautiful jewelry offerings. Many customers express their intent to return and recommend the store to friends and family, solidifying its reputation as a go-to destination for jewelry needs.
Alicia, Krista, Lisa, Danny were an amazing to work with! Very sociable and patient with me and my sister. Very friendly and lots of laughs when we stop by! Thank you for helping with my payment and making the process so easy!! ❤️
August 2025
Lisa and Marcus were very nice and helpful. They helped me a my wife pick out the items we wanted. From the minute we walked in they gave us time to browse and answered all of our questions. Highly recommend this store!! We will be back soon!
July 2025
Nicole was super patient with helping me pick out a wedding band for me and also for my fiance, she showed me a bunch of options and found the perfect piece for me. I would definitely recommend her for anyone looking to shop there!
